Identity Analyst Job at TikTok

TikTok Los Angeles, CA

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

As a member of the Legal Policy Operations (LPO), you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. LPO is responsible for balancing corporate compliance responsibilities with the appropriate operational safeguards to protect our users’ intellectual property, privacy, and wellbeing rights. Within and across each vertical, we work together to develop efficient workflows that mitigate legal risk. We are here to strike a scalable balance between what the law requires and what is operationally feasible to protect our users. We are here to help all our Safety organization and wider company colleagues ensure that we are sustaining an equitable platform that inspires creativity across all markets. Our team is a group of specialists covering Privacy, Intellectual Property & Identity, Law Enforcement Response, and Legal Investigations (Violent Extremism and Child Safety)

On the Intellectual Property and Identity (IPI) team, you will be responsible for analyzing and addressing time-sensitive impersonation cases involving IP. We receive requests from external and internal parties requesting IP account review - looking for accounts that violate our policies. You will be responsible for enforcing, documenting and finding gaps and trends to help the team shape policies and processes related to Identity.

Responsibilities
  • Review and respond to Impersonation reports and inquiries efficiently and accurately.
  • Be responsible for tracking Impersonation reports.
  • Handle internal and external impersonation related escalations and removals in an efficient manner.
  • Collaborate with various stakeholders on IPI operation projects.
  • Identify areas to improve TikTok's Intellectual Property practices and policies.
  • Stay current on intellectual property regulations and law.
  • Communicate and escalate IPI questions and concerns to leadership or counsel as needed.
  • Create template language related to IPI questions both internally and externally.
  • Work alongside our US Safety team on other trust and safety issues.
  • Collaborate cross-functionally with a variety of global stakeholders.
Qualifications
  • Bachelor’s degree in related field or equivalent practical experience.
  • 1+ years of experience working in intellectual property operations or trust and safety. Ideal candidates will have both.
  • Experience with high volume legal document intake and processing.
  • Strong attention to detail, highly self-driven and results oriented.
  • Exceptional written and verbal communication skills.
  • Exceptional interpersonal skills, diplomacy and the ability to work cross-functionally
  • Flexible and can adjust accordingly to ensure team efficiency and deliverables are met.
Preferred qualifications
  • Familiar processing Identity related requests including impersonation.
  • Experience working with international partners in different time zones.
  • Experience in law or policy within the Internet industry.
  • Comfortable reviewing and dealing with sensitive content.
  • Fluent in a foreign language is a plus but not required.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com.
Job Information
The base salary range for this position in the selected city is $62400 - $91200 annually.



Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.



At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:



We cover 100% premium coverage for employee medical insurance, 80% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.



Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.



We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.


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