Who are we?

At Tocaya we use bold flavors and the best ingredients to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free.

Our methods and flavor-focused menu inspire a growing group of loyal guests who join us multiple times a week, eager to introduce the Tocaya experience to their friends as well.

What will you help us do?

As the Director - Human Resources, you will manage initiatives in the areas of, talent development, performance management, Compliance, HR Systems and Processes and related HR functions. The HR Director is a trusted advisor and resource to business leaders within the One Table Restaurant Brands family, which includes the brands Tender Greens and Tocaya. Viewed as a strategic thought partner and coach, the role of the HR Director is to help People leaders be successful in their roles, mitigate employment risk within the organization, and serves as a liaison between leaders and the People team to deliver optimal talent solutions that drive business outcomes.

Job Responsibilities/Essential Functions:

• Works closely with the VP of People & Culture, the HR team and our company leaders to execute on HR initiatives.
• Builds trusting consultative relationships with leaders and serves as a thought partner around talent development, leadership, retention, engagement, and succession planning.
• Develops and leads the execution and implementation of HR initiatives on a variety of topics (e.g., effective strategies for providing feedback, supervisory strategies, performance management and DEI best practices).
• Inspires, coaches, and influences coaching in the moment culture to effectively improve the quality and frequency of developmental feedback and improve the overall team member experience.
• Provides expertise, guidance, and coaching to restaurant leaders managing highly sensitive and complex employee relations matters, including performance management, terminations, people issues and trends, and all things People related.
• Proactively manages legal risk; develops/enhances HR practices and policies, ensure compliance with company guidelines and governmental regulations.
• Partners closely with leaders on investigations ensuring a thorough and objective investigation has been completed.
• Works with external legal counsel to prepare for and/or respond to any legal action or complaints filed by outside agencies; attend mediations, arbitrations, and other court proceedings as needed.
• Stays current on HR issues and legal compliance that could affect the company as well as provide to management recommendations on how to properly navigate these issues.
• Gathers, interprets, and uses data to conduct analysis while addressing root cause issues related to retention, performance, process, or behaviors.
• Understands trends and drives strategic decisions around HR Initiatives.
• Designs and implements user-friendly processes, policies, guidelines, and documentation, and troubleshoot issues.
• Develops and implement systems and processes to drive learning and knowledge-sharing across the organization utilizing the learning management system.
• Analyzes trends and metrics in partnership with HR team to develop solutions, programs, and policies
• Constantly looks for ways to improve and streamline systems, technology, policies, processes and implements new HR processes to create speed, efficiency, and agility within the organization.
• Acts as system administrator, along with other members of the team, for UKG HRIS including workflows, business processes, security, notifications, data entry and integrity, employee self-service, auditing and data quality management, and creation and maintenance of data feeds.
• Proactively works to improve reporting (value-add, efficiency, quality, speed) and delivery processes considering all available technologies.
• Provides oversight for HR Department technology projects and HR related projects.
• Rolls up sleeves: From data entry to ad-hoc administrative work, you’re ready to jump in and do what it takes to support people operations and programs as needed.
• Participates on committees and special projects and other ad hoc projects as needed.
• Performing other duties as assigned.

Skills/Experience:

• A minimum of 7 years of professional experience as an HRBP with demonstrated success in the key accountabilities for this role.
• Bachelor’s degree from an accredited institution with concentration in Human Resources, Organizational Development, or equivalent work experience preferred.
• Experience working directly with and advising Business leaders to influence outcomes.
• Knowledge of local, state, and federal laws and regulations governing employment (EEO, wage and hour, employee benefits, leave policies and practices).
• Ability to conduct investigations, train and develop staff and maintain documentation in an organized manner.
• Must have strong communications and operating instincts, good strategic skills, sound business judgment and the ability to achieve goals by leveraging HR expertise.
• Must be system savvy with the ability to utilize and learn tools (Jobvite/UKG/Google software/ Smartsheet) to leverage data.
• Must be proficient in MS Office applications, including Excel, Word, and Outlook, UKG experience a plus.
• Proactive: Goes above and beyond with service, deliverables, and communication.
• Demonstrate integrity -be a person of the highest ethical and moral character at all times
• High degree of Emotional Intelligence.
• A data-minded approach, experience with quantitative and qualitative data analytics, and the ability to use data to influence and drive decision-making.
• High level of curiosity and strong critical thinking skills.
• Ability to work collaboratively with employees at all levels.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Casual dining restaurant

Schedule:

• Monday to Friday

Shift:

• 8 hour shift
• Day shift
• Evening shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All employees are required to wear masks and maintain a high standard of cleanliness. Thorough cleaning is conducted nightly. Work stations have been evaluated and arranged to keep a six foot distance between employees whenever possible.

Work Location: One location

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