Human Resources Coordinator Job at Novelis North America HQ
Position Overview:
Position Overview:
HR Coordinator
Position Overview:
The Novelis HR Services team is seeking a
HR Coordinator to join a team redefining the HR operating model and directly supporting employee life cycle activities and processes from recruiting to retirement
. In this critical role, the selected candidate will report to the Manager, HR Services and be a part of a growing team of HR professionals passionate about delivering excellence and driving engagement. The ideal candidate will be responsible for a variety of human Resources services and transactions including routine employee lifecycle transactions, responding to HR, employee, and manager queries with high levels of customer happiness, and performing data entry related to employee administration for Novelis locations across the US and Canada. This position will act as a main point of interaction for HR, employees, and managers and act as a knowledgeable, trusted, and accurate partner who is responsible for providing outstanding customer service as part of the employee experience. Come join this dynamic team and develop the knowledge, skills, and network to foster your own career development opportunities!
Responsibilities & Qualifications:
Responsibilities:
- Perform HR transactional administrative services for diverse groups of internal customer groups including HR, Managers, and Employees
- Complete assigned work within agreed upon deadlines and service level agreements
- Adhere to predefined processes and procedures following mentorship outlined in standard operating procedures and knowledge bases
- Apply required technology and tools to process requests
- Operate in adherence to Company policy, legislation, and Collective Bargaining Agreements
- Provide mentorship to employees and managers on Novelis HR policy and practice
Minimum Qualifications:
- Previous work experience in an operations / contact center environment
- Proficiency in Microsoft Office and experience with HR systems
- Proven excellence in customer service
- Self-motivated to get results and complete tasks independently
- Excellent interpersonal skills
- Detail oriented
- Proven verbal and written communication skills
- Proven ability to work with diverse personalities and function in a team environment
- Demonstrated ability to handle confidential information situations both the company’s and with individual employees
- Demonstrated conflict resolution and negotiation skills
- Excellent ability to build and maintain relationships and influence across all levels of the organization
Preferred Qualifications:
- Bachelor’s degree in Human Resources, Business or related field
- Experience in Human Capital Management technologies such as PeopleSoft, ServiceNow, iCIMS, UKG
- Bilingual
What We Offer:
This role offers a
hybrid schedule with a minimum of two days in the office
. Novelis values the need for flexibility and balance for employees and is committed to a Flex Work approach that empowers employees to maintain work-life balance while enjoying the benefits of a collaborative office environment. Novelis values the need for flexibility and balance for employees.
Novelis benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, competitive in the marketplace, and affordable. These are a few of the benefits we offer to support you and your family’s well-being:
- Medical, dental and vision insurance
- Health savings accounts – Company Funded Health Savings Account (HSA) and Health Reimbursement Account (HRA)
- Company-paid basic life insurance and Additional voluntary life coverage
- Paid vacation and competitive personal time off
- 401(k) savings plan with company match
- Retirement savings plans – medical and prescription drug coverage through private exchange
- Employee assistance programs – available 24/7 to you and your family
- Wellness and Work Life Support - career development and educational assistance
Novelis’ Berea facility is located in Berea Kentucky near Lexington. With 140 employees the recycling facility processes approximately 20 percent of all aluminum cans recycled in the United States each year – more than 750 million pounds. Berea is best known for its art festivals historic restaurants and buildings and as the home to Berea College and nearby Eastern Kentucky University. The recently built Kentucky Artisan Center hosts a wide variety of works by Kentucky artisans. In 2019 Novelis was named one of the Best Places to Work in Kentucky by the Kentucky Chamber of Commerce and the Kentucky Society for Human Resource Management. The Berea team provides direct donations to more than 20 local organizations and schools including United Way Sustainable Berea Madison County Schools Eastern Kentucky University Berea College and Habitat for Humanity. Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis including recruiting hiring placement promotion termination layoffs recalls transfers leaves of absence compensation and training are without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial or local laws.
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