HR Generalist Job at Mountain Commerce Bank

Mountain Commerce Bank Knoxville, TN

Mountain Commerce Bank is an Equal Opportunity Employer.

The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those people create success for our company, our shareholders, and our clients. To attain that success, MCB seeks to provide Responsive Relationship Banking– banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the latest technology and wide offering of financial products and services that you find in a big bank. Our best resource for growing our market and meeting our high expectations for service is our people. People create the relationships that build trust, understanding, and excellence.

General Function:

Assist with the development, implementation, and coordination of all personnel related policies and programs, including recruiting, benefits, employment, orientation, compensation, development, employee relations, safety and health, payroll, etc. Assist in marketing efforts to help coordinate the Bank s online presence to increase positive interactions and client traffic.

Essential Functions:

Personnel Policies and HR Compliance

  • Assist in the development, implementation, maintenance, and communication of HR policies and procedures.
  • Assist with the Bank s compliance in all personnel-related issues through policy updates and training. Coordinate the annual training event and maintain attendance/completion records.
  • Prepare and provide reports, documents, and requested information for audits, exams, meetings, and internal requests.
  • Ensure timely and accurate reporting and filing of the Affirmative Action Plan, EEO-1, VETS-4212 reports, E-Verify, TN New Hire, and other needed reports.

Employee Relations

  • Be mindful of personnel activities and problems to ensure proper handling and management involvement (e.g. hiring, discipline, terminations, counseling, reviews, complaints, investigations, ADA, accommodations, FMLA, etc.) Notify HR Director of concerns and assist in handling and documenting issues as needed.
  • Assist in listening to and taking appropriate action for employee complaints, concerns, and discipline as needed. Refer concerns to HR Director for guidance.
  • Assist in responding to unemployment claims to protect the Bank and provide accurate information.

Marketing, Recruiting, and Development

  • Assist in marketing efforts to coordinate MCB s online presence through the appropriate and strategic use of social media, ensure that online activities are authorized by management and follow MCB s policies and guidelines.
  • Assist with the implementation of company recruiting procedures to ensure efficient and legal recruiting.
  • Manage the Bank s applicant tracking system to post positions, review candidates, and ensure compliance with policies.
  • Assist with evaluating, interviewing, and communicating with candidates and new hires as needed, including coordination of approvals for offers, offer letters, background checks, internal setup, etc.
  • Assist with the implementation of MCB s employee performance review process and other training and tracking as needed.
  • Assist with orientation meetings for new Team Members, as needed, to share consistent information about the company, our handbook, expectations, and other aspects of employment.
  • Work with Compliance and HR to assist in training administration and tracking.

Payroll and Benefits

  • Assist with the administration of payroll, including the verification and coordination of approval for Bank payroll changes
  • Assist in implementing the Bank s compensation policy, job levels, salary matrix, and job descriptions as needed.
  • Assist in the administration and communication of MCB s benefits programs, including insurance, 401k, paid time off, open enrollment, etc.
  • Assist in the administration of disability, leave, FMLA, worker s compensation, OSHA reporting, and other required programs and policies, as directed.

Compliance

  • Diligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately.
  • Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times.
  • Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues.
  • Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential.
  • Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate.

Other

  • Ability to work scheduled and other needed hours at the designated location(s)
  • All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external.
  • Assist other managers or Team Members as needed.
  • Management or Bank policy may revise, delete, or add responsibility as necessary.

Activity

  • Ability to operate office equipment, telephones, and computers
  • Ability to communicate fluently in English, in person, in writing, and on the computer
  • Ability to hear, speak, and understand verbal communication
  • Ability to read, write, count, and perform basic math functions
  • Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment)
  • Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc.
  • Ability to lift up to 15 pounds, grasp, reach, and pull
  • Ability to think, remember, learn new information, and apply cognitive data to job functions
  • Ability to assess and concentrate on mental and physical job tasks to see them to completion
  • Ability to drive oneself independently for travel between locations
  • Ability to present information to groups in an understandable format or fashion

Qualification Requirements:

  • 1-2 years of HR or recruiting experience and/or HR education
  • Excellent interpersonal, written, and verbal communication skills
  • Computer proficiency in MS Windows, Word, Excel, e-mail

Preferred Qualifications:

  • Bachelor of Arts or equivalent HR experience
  • PHR or SPHR Certification
  • HR experience in banking or other financial services
  • Knowledge of HR laws and regulations
  • Extensive experience in recruiting, benefits, and personnel policy administration
  • Management experience



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