Housing Specialist Job at Central City Concern
TITLE: Housing Specialist – 50900
DEPARTMENT: Supportive Housing
REPORTS TO: Sr. Director Supportive Housing & Employment
REPRESENTED: No
FLSA: Non-Exempt
SUMMARY: This position is will be part of the Supportive Housing to assist in facilitating the intake process of providing housing placement & retention services for clients covered by the Health Share Medicaid Benefit. Additionally, this position will also assess CCC client referred to the benefit needs and assist them in obtaining permanent housing, working in collaboration with CCC staff and external partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide assistance to individuals working toward the goals of healthcare connections, income enhancement, seeking permanent housing, and developing self-sufficiency.
- Provide client housing assessment and develop goal driven plans. Counsel and guide clients in developing goals and objectives relating to permanent housing plans.
- Provide ongoing individual support and encouragement to clients.
- Pursue affordable housing options for CCC participants and assist them in accessing affordable housing.
- Connect with community landlords to create viable rental opportunities for clients as they transition out of the program.
- Work with internal and external housing providers to assure coordinated and streamlined transitions out of homelessness and into housing.
- Conduct follow up activities consisting of progress checks, phone, and mail contacts.
- Input and maintain accurate records of client’s progress in working toward individualized housing goals using MS Word, other software. Tracks program/funding required statistics in database with accuracy.
- Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
DESCRIPTION OF OTHER DUTIES:
- Assist in completing required documentation in a timely and accurate manner.
- Participate in compliance, quality assurance and quality improvement activities as directed.
- Attend appropriate community professional meetings trainings, and events.
- Perform other duties as assigned.
SKILLS AND ABILITIES
- Strong time management, follow through and organization skills. Ability to maintain accurate records and necessary paperwork. Knowledge and skills in working with individuals challenged by homelessness, health, mental health and or chemical dependency issues.
- Ability to successfully interact and communicate clearly with a wide variety of people including, landlords, partnering agencies, supervisors, and co-workers.
- Ability to be creative innovative, and be a progressive problem solver.
- Ability to perform considerable inter-city travel.
- Ability to display a non-judgmental attitude and a willingness to learn new skills.
- Demonstrated ability to work without supervision and as a member of a team.
- Ability to learn and apply training instruction.
- Ability to set and maintain professional boundaries, and to de-escalate volatile situations.
- Demonstrated knowledge of issues related to individuals with multiple barriers to housing.
- Ability to understand and follow oral and written instructions.
- Demonstrated expertise in assisting individuals to develop individualized plans and providing on-going support as they work to achieve goals.
MINIMUM QUALIFICATIONS:
- Must have a high school diploma or G.E.D. Advanced education is desirable.
- Demonstrated knowledge of mental health diagnosis and chemical dependency desirable.
- Must be able to demonstrate excellent computer skills.
- Central City Concern is committed to a drug-free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
- Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial drivers training and then pass an annual recertification.
- Must pass a pre-employment drug screen, TB test, and background check.
- Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern.
- Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
- Must be able to climb stairs several times a day.
- Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
- Applicant must be able to work in all CCC buildings. Some CCC buildings have restrictions due to criminal background and/or active probation and parole.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
EQUAL OPPORTUNITY EMPLOYER
Experience
Preferred
- CHECK MINIMUM QUALIFICATIONS
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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