Housekeeping Coordinator Job at Four Seasons

Four Seasons Minneapolis, MN

The new Four Seasons Hotel Minneapolis seeks a Housekeeping Coordinator to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!

A talented organizer, this individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role

Responsibilities Include (but are not limited to):

  • Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly

  • Lead special projects to ensure the maintenance and improvement of the housekeeping product and services

  • Schedule room assignment boards in the system and check staffing levels for the following day

  • Organize the Housekeeping office ensuring files are accurate and updated

  • Monitors the completion of Traces and Special Requests

  • Reviews guest profiles through internal systems and executes any request made for Housekeeping

  • Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues

  • Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction

  • Communicate any room and engineering issues. Follow protocol necessary to resolve

  • Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs

  • Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them

Preferred Qualifications and Skills:

  • At least 1 year experience within the same or similar position; previous housekeeping or supervisory experience preferred

  • Strong organizational and communication skills

  • Computer proficiency, especially in Microsoft Word & Excel

  • Proficiency in a second language preferred

About Four Seasons Hotel & Private Residences Minneapolis

Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen , local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown ’ s only Luxury Spa and a 5000 sq. ft. Pool Deck.

Service Culture
Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

What you can Expect

We offer the following complimentary, market-leading benefits:

  • Comprehensive health and vision insurance*

  • Discovery nights at Four Seasons Properties around the globe

  • Holiday and vacation pay

  • Daily meals inspired by award-winning chefs

  • Uniforms and uniform care

  • Sick pay, disability coverage and life insurance

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:

  • Parking discounts

  • Staff lounge and cafeteria space with city view

  • Up to eight weeks of parental leave pay

  • Fur baby insurance

  • 401(k) retirement plan

  • Discounted accommodations at Four Seasons properties worldwide

  • *Dental coverage available at a discounted rate.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

VISA REQUIREMENTS

Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.



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