Job Description

1. Job Title: Business Development Manager

Non-Exempt – Full Time

2. Department: Business Development (BD)

3. Scope of Responsibility: Responsible for Hotel achieving revenue goals through aggressive & professional sales activities.

4. Employee Manual: All employees must completely understand the requirements of their job. Prior to being assigned to the position, a complete understanding of the Employee Manual is necessary since the person holding the position will be subjected to the rules and regulations listed in the manual.

5. Essential Tasks:

a. Meet or exceed budgeted revpar goal

b. Provide necessary detailed information about LNR (local accounts), CNR (Corporate Accounts), SMERF accounts relative to generating the Quarterly Revenue Forecast.

c. Recognize short term fluctuations in revenue achievement. Direct selling efforts to compensate for needs

d. Prepare Marketing action plan each year in October for following year including:

i. Complete Competitive Analysis

ii. Market Action Steps by Segment and month

iii. Budget for Marketing expenses e. Communicate with Guest Service team regarding all CNR, LNR, & SMERF, Top 10 Accounts, and Top 100 guests.

f. Complete weekly sales department report by Friday at 5pm of each week

g. Identify Profitable market segments and create action plans to maximize their potential.

h. Achieving an acceptable close rate in sales pipeline for CNR, LNR, and SMERF segments

i. Demonstrate commitment to superior guest service through personal response to guest needs.

j. Design, Coordinate with GM & Director of Business Development advertising, public relations, and promotional campaigns for hotel.

k. Executing WHM Business Development Core Processes to achieve Revenue/RevPar Goal

l. Being present to sell to inhouse groups by welcoming CNR, LNR, and SMERF guests at breakfast / checkin.

m. Canvas all potential business sources within local area qualifying them as potential clients

n. Utilize Delphi platform for documenting all sales work and activities.

o. Work breakfast shift 730am-900am one day a week (Preferably Monday – Thursday) to get leads and thank guests for their business. Alternate between properties in coordination with Marketing representative

p. Engage daily/weekly with Hampton Inn Sales related webinars. If you can’t make the schedule watch the replays.

q. Take breakfast “on the road” three times a month to existing and potential clients.

r. Schedule at least 3 site visits per month for clients to experience our hotel and/or breakfast.

s. Take Director of Sales & Marketing on at least 1 sales call, zoom meeting, online sales presentation per week.

t. Take General Manager on one sales call, zoom meeting, online sales presentation a month.

u. Conduct semi-annually competitive analysis for comp set designated in STR for each property.

v. Assist in the Annual Marketing planning for the CNR and LNR market segments as well as competitor audits.

w. Communicate with Marketing coordinator on any VIP arrivals requiring baskets, notes, etc. for the day.

x. Provide quarterly budget for Corporate accounts to Director of Sales & Marketing by the 15th of the month preceding a new quarter.

y. Annually review LNR production to determine if discount is in alignment with volume. Renegotiate with companies where this is out of line. Keep signed annual contracts on hand in an organized fashion.

z. Attend weekly Level 10 Sales & Marketing meeting

aa. Plan Quarterly Sales Blitzes specific to the LNR and CNR segments.

bb. Keep up to date with brand specific sales strategies

cc. Any other task deemed necessary by the Director of Sales and Marketing

dd. As a professional, the Corporate Accounts Representative is expected to start work no later than 7am-9am each day and finishing work in 8 hours-time. Adjustments for evening events and client functions need to be communicated and requested with Director of Sales and Marketing.

6. Reports to: Director of Business Development

7. Safety Statement:

As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties

8. Job Specifications:

Employees must meet these minimum requirements:

Educational Skills: Type of Education: College degree preferred

Level of Education: College

Job Experience: Apprenticeship Program: None

Level of Experience: 3 or more years of sales experience

Communication Skills: Speak English

Read English

Write English

Business Mechanical Skills: Calculator PBX

Computer Literate PMS

Copier FAX

Licenses/Certifications: AHLA Guest Services GOLD Certification

AHLA Certified Hospitality Sales Representative

Brand Specific Certification

Physical Activities and Requirements:

Normal Work Position: Standing and walking 50% of the time

Bending Lifting

Minimum Weight Employees must be able to lift: 50 lbs

Working Conditions: Work alone and with others

Responsibilities: Care of Equipment: Occasionally

Safety of Others: Occasionally

Guest Contact: Frequent

Confidential Data: Frequent

Decision Making: Frequent

Acts in Supervisory Capacity: Always

Sensory Requirements: Sight: Partial

Hearing: Full

Cultural Requirements

Core Values: Kindness Focus

Excellent Attitude Clean-Clean

Efficiency

Mission: We Take Care of People

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Tuscaloosa, AL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hotel Sales: 1 year (Required)
• Hospitality: 2 years (Required)

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.