· Maintains a high quality of guest service according to Silverton STYLE.

· Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.

· Responsible for departmental budget including, but not limited to purchase journals, expenditures, capital requests, labor and periodic variance reporting.

· Staffs, schedules, evaluates, trains, develops and monitors subordinate personnel.

· Interviews applicants for subordinate positions, assigns work, grants overtime and early outs, issues discipline, trains employees, and awards wage increases and promotions.

· Corresponds with guests to maintain good customer relations.

· Organizes the hotel department for effective and efficient service, as well as overall coordination and control.

· Maintains familiarity with market trends, hotel laws and statutes, and products as they pertain to the industry.

· Reviews, audits, and approves all purchase requisitions and billing statements pertaining to Hotel Operations.

· May perform the duties of the subordinate personnel.

· Makes recommendations and negotiations with outside contractors for services utilized by Hotel Operations.

· Advises the Marketing Department of weak or oversold dates in hotel.

· Responsible for working toward the physical appearance of the vehicle fleet through research and taking positive steps to adjust or modify the vehicles in an efficient manner.

· Keeps administration informed of the activities and status of the operation with emphasis on uncommon or possible issues.

· Creates or initiates records, reports and other administrative documentation in a timely manner, as required to meet expectations of the organization.

· Through a positive example, actively promotes an environment conducive to high quality customer service.

· Such other job-related duties as may be assigned by instruction from management

· Adhere to all appearance and uniform standards.

· Maintain an open line of communication with Managers.

· Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors.

· Ability to accept performance feedback in a professional manner.

· Regular attendance to all scheduled shifts is considered an essential function of the job.

· Arriving on-time for all scheduled shifts is considered an essential function of the job.

· Check for proper identification of a guest appearing to be under the age of 35 years old.

· Other duties as assigned.

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character – Always do the right thing and treat everyone with dignity and respect.
• Care – Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
• Excellence- Challenge acceptable and be exceptional.
• Collaboration – Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
• Courage – Champion today for a better tomorrow.

Skills, Education & Other Requirements

• Experience at a boutique hotel or specialty resort preferred.
• Full-service hotel experience with strong food and beverage knowledge.
• Five (5) years of progressively higher levels of responsibility in supervision/management, preferred.
• Demonstrated knowledge of all aspects of Hotel Operations.
• Bachelor’s Degree in Hospitality Management, Business, or related field preferred or an equivalent of training, education, and experience.
• Demonstrated proven experience in management functions including organizing, staffing, planning, and leading.
• Demonstrated efficient and effective communication skills, both written and verbal.
• Demonstrated computer application skills.
• Ability to obtain a valid Nevada Gaming Registration.

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States

Machinery, Work Equipment, Programs, Software, Hardware Used

Computer skills

Basic knowledge of software programs

Knowledge of LMS, highly preferred

Physical Requirements of Job

Rarely – the activity is performed from 1% - 25% of the duration of the shift.

Occasionally – the activity is performed from 26% - 50% of the duration of the shift.

Frequently – the activity is performed from 51% - 75% of the duration of the shift.

Continuously - the activity is performed from 76% - 100% of the duration of the shift.

Not Applicable (N/A) – this activity is not performed during the performance of this job

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• Las Vegas, NV 89139: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 1 year (Preferred)

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.