Hotel Assistant General Manager Job at Holiday Inn Express and Suites
As the Assistant General Manager of the Holiday Inn Express & Suites, you will fill a key leadership role with an industry-recognized leader in hospitality management services.
Responsible for supporting all aspects of the hotel operations including guest services/night audit, housekeeping/laundry, food and beverage, maintenance, and vendor/supplies to ensure superior guest satisfaction while maximizing hotel profitability. The AGM assists the General Manager (GM) in the day-to-day operations and serves at the acting manager in the GM’s absence. This position is a training position for GM. The AGM works the GM on a daily basis to learn, understand, and execute all management functions of a company GM.
- The AGM's primary responsibility will be the front office team. The AGM will create and maintain a strong team with great cohesiveness.
- Under the direction of the General Manager, effectively hire, train, and hold accountable the entire staff of the hotel.
- Understand and execute company's coaching and disciplinary policies.
- Ensure team members Brand and Company's educational standards are met and documented to brand standards.
- Motivate team to drive revenue.
- Ensure Heartbeat scores for the Front Office team and Customer Service are always maintained at top marks.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 5x8
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- San Diego, CA 92108: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Required)
- Opera: 1 year (Preferred)
Work Location: One location
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