The Riverside Mission Inn is looking for reliable, friendly, and engaging individuals to join our team!

Part-Time and Full-Time Host/Hostesses openings are available.

Our host/hostess is the first to engage with our guests upon arrival and will help to set the tone for a positive dining experience. The Host/Hostess supports the front of house activities of the restaurant to ensure smooth operations for the waitstaff and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Arrive as scheduled and on-time to each shift.
• Greets guests upon arrival with a welcoming demeanor.
• Enters and updates reservations in Open Table.
• Escorts guests to their table and provide clean menus.
• Ensures server seating areas are evenly/equitably seated.
• Maintains open lines of communication with staff as needed to support a positive experience.
• Keeps the podium and surrounding guest waiting areas clean and orderly.
• Keeps all menus in good repair and alerts management when replacements are needed.
• Responds to guest inquiries to the best of their ability or assists in locating appropriate staff.
• Assists in guest service as needed.
• Other duties may be assigned as needed to meet business demand.

EXPERIENCE & QUALIFICATIONS

• Over age 18 with high school diploma or general education degree (GED).
• One to three months related experience and/or training is preferred. This may include host/hostess experience, customer service, cashier, or front office experience.
• Basic computer skills required.
• Must have a valid Riverside County Food Handler’s Card, or the ability to obtain one before start of employment.
• Experience with restaurant seating charts, seating guests in a rotation fashion and managing reservations in "Open Table" is highly beneficial.

THE IDEAL CANDIDATE …

• Must be reliable and have an open and flexible schedule with the ability and willingness to work on days, evenings, weekends, holidays, and special events as scheduled.
• Will be comfortable greeting guests, making eye contact, and speaking effectively before groups of customers or employees.
• Will have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Will frequently apply common sense understanding to interpret and successfully execute instructions furnished in written, oral, or diagram form.
• Will regularly use good judgement to quickly assess situations and understand how to adjust or involve management.

PHYSICAL DEMANDS

• Continuously required to stand; and walk.
• Continuously lift and/or move up to 10 pounds.
• Must be able to use hands and arms to navigate a digital touch screen, handle, or grasp items, and reach with hands and arms.
• Must be able to speak, hear in semi-loud environments, listen, and follow verbal and/or written instructions.
• Must be able to comply with health & safety protocols.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Physical setting:

• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Employees are required to follow state, local, or management health & safety expectations to ensure the health & wellness of our team and clientele.

Education:

• High school or equivalent (Required)

Experience:

• guest seating: 1 year (Preferred)
• Open Table reservation management: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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