You are the conductor of the Mellow Mushroom Chesterfield orchestra. You’re the first impression for guests, and first impressions set the tone for the guest experience. You greet everyone with a smile (including guests on the phone), maintain the waiting list, and seat guests according to server availability. Your attention to detail and communication skills are valued and crucial. You are also the final note of our guests’ experience, and your genuine ability to connect with guests is one of the many reasons Mellow guests keep coming back.

Salary: $11.15 - $14 per hour

Host - Cashier position is typically offered as a part time restaurant job.

Prior experience in one of the following roles/brands is highly desirable: host, hostess, cashier, greeter, maitre d, matradee, maitres d or other part time FOH restaurant job at The Melting Pot, YaYa, EdgeWild Restaurant, Denny's, Chili's, Applebee's. IHOP, Chick-fil-A, Starbucks, Chipotle, Panera Bread.

Requirements/Responsibilities
Host - Cashier Requirements / Responsibilities

• Greet all guests with a smile upon arrival; maintain good energy and optimism in a fast-paced environment
• Seat guests according to server availability; accommodate special requests and answer questions about the menu
• Manage the waiting list like a pro; record names and party numbers then provide an estimated waiting time
• Answer phones and manage the wait list system; be the tour guide of the Mellow experience for call-in, dining room, and bar guests
• Assist with take-out orders, as needed
• Inspect tables for proper presentation and completeness; assist servers and team members when called upon
• Thank guests as they leave and invite them to return; help ensure that every guest creates a positive memory
• Handle and process all guest payments with a smile and a positive attitude for carryout
• Be organized and detail oriented; process credit cards accurately and maintain a balanced cash drawer
• Issue cash receipts and refunds when necessary; handle and resolve customer complaints
• Know the menu; promote products and new menu items; remind customers of how amazing our food and drinks are
• Be dependable and punctual; take pride in your role and be a good team member
• Maintain a clean and tidy workstation; the register area should reflect our high standards for cleanliness and safety

WHAT WE OFFER
This is a great position for high school students.
If you can do all that while maintaining a Mellow vibe, here’s what we can offer in return: competitive compensation, choice of benefit plans, training and development, employee discounts, and a positive environment that values diversity, inclusion, respect and freedom of self-expression in our team members. Ready to Mellow?

Host - Cashier position is typically offered as a part time restaurant job.

Prior experience in one of the following roles/brands is highly desirable: host, hostess, cashier, greeter, maitre d, matradee, maitres d or other part time FOH restaurant job at The Melting Pot, YaYa, EdgeWild Restaurant, Denny's, Chili's, Applebee's. IHOP, Chick-fil-A, Starbucks, Chipotle, Panera Bread.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.


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