Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Flaunt that smile as a Host: Greet and escort guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure superior guest satisfaction.

We are looking for individuals for full time and part time

$500 Referral Bonus: Refer someone, receive $100 on your paycheck following 30 days of employment & receive the other $400 on your paycheck following 90 days of employment

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values its people

Grand Perks:

• Hotel room discounts as low as $49 per night

• Free meals every shift made by our talented culinary team

• Paid vacation days

• Golf, Ski, & Spa discounts

• Flexible scheduling

• WELL Spa Gym membership for $16 per paycheck

• Advancement opportunities across the property and US

• Friendly work atmosphere- Negativity & drama are not welcome here

• Holiday, jury duty, & bereavement pay

• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

• Recognition programs (aka get paid to celebrate)

The Responsibilities:

• Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
• Always remember to smile.
• Verbally communicate to server the table number sat and the number of guests.
• Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting.
• Clean and display proper menus before, during, and after shift.
• Check floor for debris, sweep and use carpet sweeper if necessary.
• Assist wait staff and bus staff as needed.
• Ability to lift up to 35 pounds unassisted on occasion.
• Assist with to-go orders.
• Thank all guests graciously and invite them to return.
• Perform other duties as assigned per Manager.
• Perform other duties as assigned.

The Qualifications:

• Previous hospitality experience is preferred but not necessary.

• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager.
Exemption Status: Non-Exempt

WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Primary Location: Wisconsin-Lake Geneva-Grand Geneva Resort
Work Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147
Job: Restaurants/Outlets
Job Posting: May 15, 2022, 5:47:28 AM

Location: 7036 Grand Geneva Way, Lake Geneva, WI 53147

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Physical setting:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lake Geneva, WI 53147: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you 18 years of age or older?
• Are you 15 years of age or younger?
• Have you at any time worked for Marcus Corporation?

Work Location: One location

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