HOSPITAL LIAISON Job at HonorBridge
Are you a person who is interested in working to save a life every day, making a tremendous contribution to your community, or becoming part of someone’s legacy? If so, HonorBridge is seeking a positive, energetic, and highly motivated individual to join our team.
We are currently recruiting a Hospital Liaison for either our Winston Salem Office or our Durham office.
Job Summary: The Hospital Liaison (“HL”) is responsible for the development and maintenance of professional relationships with key hospital personnel, thereby increasing the positive visibility of HonorBridge through creative hospital development activity and ultimately increasing the number of referrals and optimal donor processes with assigned hospitals.
Primary Accountabilities:
1. Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation.
Primary Accountabilities:
1. Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation.
- Achieves job functions in alignment with HonorBridge values.
- Trust – Honor the trust that people place in us.
- Diversity, Equity & Inclusion – We work as one. We celebrate all.
- Service – Commit to service excellence.
- Innovation – Embrace the power of innovation.
- Passion – Live our passion for healing lives.
- Adheres to HonorBridge’s policies, procedures, and standards
- Builds caring and compassionate relationships
- Consistently demonstrates effective communication
- Promotes teamwork to ensure success at HonorBridge
2. Creates precise goals and strategies for hospital development
- Develops and maintains a strategic plan on each assigned hospital in collaboration with hospital partners
- Initiates the design and implementation of strategies and tactics intended to increase organ and tissue donation in assigned hospitals
- Ensures goals are met
- Provides documentation of all hospital activity
3. Acts as a resource for hospital personnel in the development and review of CMS and Joint Commission policies and procedures specific to organ and tissue donation
4. Evaluates donor potential and effectiveness of hospital operations
4. Evaluates donor potential and effectiveness of hospital operations
- Utilizes appropriate HonorBridge staff in the development processes
- Uses survey and compliance tools
- Reviews hospital death records and conducts monthly death record reviews when applicable
- Prepares routine reports
- Develop quality improvement plan to improve overall donation process and outcomes
- Performs timely after-action reviews following case activity
- Identifies inconsistencies to the agreed upon donation process and delivers timely onsite follow up with hospitals
- Partner with hospital and HonorBridge peers during referrals and/or cases to support the donation process.
5. Encourages and directs education efforts for all hospital personnel involved in the referral of patients as potential organ/tissue donors
- Conducts informal and formal visits
- Routinely trains (in-services) staff on HonorBridge policies and procedures
- Delivers professional education and lectures
6. Provides opportunities for continual communication between hospital and HonorBridge staff in order to identify and resolve problems
- Works to decrease process barriers to donation and fosters a collaborative relationship with hospital partners
- Assures that follow-up on HonorBridge organ referrals is consistent and timely
- Coordinates all HonorBridge specific hospital development efforts at assigned hospitals
- Assures that hospital needs are met and HonorBridge potential is maximized
- Develop and maintain effective working relationships with internal HonorBridge donation services staff to foster interdependence and enhance collaboration
- Identifies hospital needs and preferences in regard to the HonorBridge referral process
- Ensures optimal process is in place and proactively resolves any issues that arise
- Conduct referral onsites and round on active referrals
7. Will maintain electronic medical record (EMR) access to all available hospitals
- Utilizes medical information from remote or onsite EMR access to obtain and review available medical records
- Maintains confidentiality of all patient and donor/recipient information
8. Submits monthly calendar report to supervisor and documents hospital activities
9. Performs other duties as assigned by the Hospital Services Manager
Physical Requirements:
Lifting and/or carrying <20 lbs: Greater than 65% of the time
Lifting and/or carrying <50 lbs: Less than 35% of the time
Lifting and/or carrying <100 lbs: N/A
Work Environment: normal office environment, normal hospital environment, extensive automobile travel within service area, after hours (night and weekend) work as needed
Education: Bachelor’s Degree in marketing or communications strongly preferred
Licensure, Certification, and/or Registration: not applicable
Skills and Qualifications: Demonstrated interpersonal and communication skills, demonstrated knowledge of medical terminology preferred, ability to analyze and interpret data, knowledge of word processing, spreadsheet, and database programs, commitment to organ and tissue donation.
9. Performs other duties as assigned by the Hospital Services Manager
Physical Requirements:
Lifting and/or carrying <20 lbs: Greater than 65% of the time
Lifting and/or carrying <50 lbs: Less than 35% of the time
Lifting and/or carrying <100 lbs: N/A
Work Environment: normal office environment, normal hospital environment, extensive automobile travel within service area, after hours (night and weekend) work as needed
Education: Bachelor’s Degree in marketing or communications strongly preferred
Licensure, Certification, and/or Registration: not applicable
Skills and Qualifications: Demonstrated interpersonal and communication skills, demonstrated knowledge of medical terminology preferred, ability to analyze and interpret data, knowledge of word processing, spreadsheet, and database programs, commitment to organ and tissue donation.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.