Title: HIV Patient Navigator

Department: Health Care Coordination

Reports To: Care Coordinator

Location: 56 Bay Street, Staten Island, NY 10301

Position Status: Full Time

FLSA Status: Non Exempt

Pay Rate: $41,600-44,000 annually, commensurate with qualifications; excellent benefits package

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.

POSITION SUMMARY:

The Care Coordination Program provides access to health care services and medication and strengthens skills to achieve optimal treatment adherence with the goals of viral suppression and reduced HIV-related mortality. The HIV Patient Navigator (PN) carries out tasks necessary for individuals to reach these goals and moves them towards self-managing their care and treatment. The PN will manage a caseload of approximately 25 high-frequency clients. The PN will build working relationships, solve problems, provide Health Education and support clients while they navigate the healthcare system to reach goals of self-sufficiency. The program emphasizes a strong team dynamic and supportive environment.

DUTIES & RESPONSIBILITIES:

• Accompany clients to medical appointments and community agencies for support and advocacy
• Coordinate logistics for care and treatment needs including appointment reminders, transportation, and childcare arrangements
• Provide individual health education to clients regarding curriculum topics as they relate to the patient’s life
• Assess treatment adherence and addresses barriers as they arise
• Reassess client needs including the Self-Management Assessments and program eligibility
• Participate in the development of the care planning activities
• Conduct Directly Observed Therapy (DOT) services
• Coordinate with Service Providers and provides critical feedback to members of the team
• Actively participate in case conferences, clinical supervision, and individual supervision
• Meet training requirements as indicated by the funder including the 6-day Core training
• Adhere to standards for documentation requirements, and data submission and maintains client charts
• Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values
• Other duties as assigned

QUALIFICATIONS:

• High school or equivalent with related experience and strong socio-cultural identification with the target population or certification as a peer worker with at least 12 months experience in patient navigation REQUIRED; Associate degree preferred or some college preferred.
• At least 1 year of experience with case management and/or patient navigation REQUIRED
• Bilingual (English/Spanish) preferred
• Computer literate in word processing, email, and ability to navigate the internet
• Effective communication skills, including ability to follow instructions, listen, communicate effectively in writing and verbally; able to organize thoughts logically and explain self clearly
• Knowledge, understanding and ability to communicate HIV disease progression, treatments, and adherence strategies
• Knowledge of HIV/AIDS including infected and affected populations, high-risk groups, and comfortable working with these populations and groups
• Knowledge and understanding of care management principles, documentation, referral processes, and follow up
• Deadline driven and detail-oriented, ability to juggle multiple priorities
• Knowledge of HIV/AIDS community resources, including existing social and behavioral health resources and referral agencies
• Culturally responsive to individuals living with HIV/AIDS and those at-risk for becoming infected with HIV
• Effective oral and written communication skills, including ability to listen and follow instructions; able to organize thoughts logically and explain themselves clearly; ability to manage communications tactfully and professionally with high attention to detail and accuracy
• Experience and proven ability to think strategically, plan effectively, and manage productively to achieve multiple high-priority goals

Please Note: As a public health organization, Community Health Action of Staten Island is now requiring all employees to be vaccinated against COVID-19 unless they have a qualified medical exemption; if selected for the role you must have at least one dose of the vaccine to begin employment.

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status