Healthcare Customer Service Representative Job at Pinnacle Staffing
Pinnacle Staffing San Diego, CA 92111
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Job Title- Customer Service Representative
Job Type- Contract
Work location- San Diego, CA 92111
Shift- M-F 0800-1630
Requirements:
1. H.S Diploma, GED or Equivalent
2. 1 year of experience as a Customer Service Representative in a healthcare setting such as a hospital, medical group, health insurance or other RBO
3. Knowledge of medical terminology to include ICD-10 codes, CPT codes, and HCPC codes
4. Computer skills to include Excel, Word, Outlook and data entry systems
Job Description:
Under the supervision of the Customer Service Supervisor, the Customer Service Representative's primary job function is to promote favorable relationships with members, providers, and health plans through the prompt, accurate and courteous resolution of issues including but not limited to the following: authorization processing, claim research, coordinating translation services, and Primary Care Provider changes
Job Type: Contract
Pay: $18.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Health insurance: 1 year (Required)
- Healthcare management: 1 year (Required)
- ICD-10: 1 year (Required)
Work Location: In person
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