Guest Service Representative Job at Tide Cleaners
At Tide Cleaners, we are adding more awesome people to our 5 star staff!! We are seeking an ambitious, energetic and personable customer service shift representative that is looking to advance their career. Because we are expanding rapidly, there are multiple opportunities to move up in our organization & take on additional responsibilities as we grow our footprint.
Primary Responsibilities: TO ENSURE THE HIGHEST LEVEL OF CUSTOMER SATISFACTION!
- Meet, greet and assist all valet drive-up customers at their car
- Greet and assist all walk-in customers in the store
- Consistently ensure cash drawer accuracy
- Provide exceptional customer service to customers
- Follow Company’s new customer protocol
- Attend Company offered ongoing training and education
- Serve as primary liaison with customers
- Process customer phone and personal relations
- Assist customers with cleaning, stain and/or finishing needs and/or concerns
- Sort and examine articles, picking out those that may need hand spotting, or stain treatment
- Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
Team Environment:
- Working with a team
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Work Location: One location
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