Open Position: Group Product Manager

Reports to: Sr. Vice President, Head of Product

Location: Remote; some travel required

About Us:

HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes. Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle. Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,100 surgery centers, but we’re just getting started and have plans to 10X the value we offer. However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.

What we’re looking for:

The successful candidate will be a seasoned strategic business leader that is collaborative and outcome focused, with strong technical and domain experience in healthcare and the ASC space. The candidate will be responsible for the product roadmap and ensuring that the products in their domain are successful. They will need to work with stakeholders across the company to ensure that the products they are responsible for are valuable to the company and its customers.

The group product manager plays a vital role in the company moving towards a more agile way of developing products. They ensure their product team’s are hyper focused on the key priorities and aid in the removal of roadblocks.

Responsibilities:

• Define and articulate the vision for their product portfolio and be accountable for delivery.
• Engage with clients to understand and collaborate on their challenges, needs, and complex workflows - run user research and focus groups as appropriate.
• Determine optimal way to implement key solutions that balance level of effort, market trends, partner system architecture and business needs while ensuring product requirements are sufficiently documented and defined.
• Grow, lead, work with a team of product managers to ensure that each product aligns with the overall strategy and vision.
• Ensure internal stakeholder alignment and manage product communications and education with stakeholders throughout the company.
• Collaborate closely with product engineering to understand how product / technology can support strategic goals and initiatives.
• Ability to prioritize backlog by making trade-off decisions, balancing user delight, time to market, and business goals.
• Responsible for identifying and managing dependencies and thinking about all aspects of the product, from defining business problems to implementation.
• Identify, track and measure the appropriate product metrics to drive product adoption, delightful user experiences, and quality of deliverables.
• Contributes to a strong product culture of continuous development and rapid iteration.
• Co-produce with internal teams to complete and communicate competitive positioning and value propositions
• Creation and circulation of product requirements documentation
• Coordinate with internal stakeholders across HST to identify and mitigate potential risks for new product launches

Qualifications:

• Significant product management experience including 8-10+ years leading the delivery of successful portfolios of products. Demonstrated success defining and launching excellent products.
• Experience developing business plans and roadmaps for a solutions portfolio
• Proven ability to work with partners and clients to deliver upon joint solutions under tight timeframes
• Team management and leadership talent, including a knack for unblocking projects and growing both senior and junior people.
• Demonstrated domain expertise in practice management, including deep understanding of revenue cycle, billing/case costing, case/workflow management in the ambulatory surgical space.
• Familiarity with major EHR systems, processes, and data flows (Epic, Cerner, Athenahealth).
• Experience using Agile/Scrum methodology
• Strong problem-solving skills and willingness to roll up one's sleeves to get the job done
• Excellent people and management skills to interact with colleagues and external parties
• Excellent written and verbal communication skills

Behaviors:

• You are scrappy and driven: You can take an ambiguous problem, roll up your sleeves and get the job done. Talk is cheap! You love to get things done!
• You’re a strong communicator: You know how to explain technical concepts to both technical and non-technical audiences. You appreciate the value of documentation and love sharing your knowledge with others.
• You are adaptable: You are a quick learner and love diving in to explore new opportunities. You can navigate both internal and external hurdles to deliver a great product.
• You are inquisitive: You are hungry to learn and are always asking the right questions.
• You are quantitative: You like numbers and being able to leverage numbers to bolster and justify your arguments and positions.

Team Culture:

• We go beyond the expected. We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration. We invest in our team and take pride in the success of others.
• We strive to make a positive impact. We are passionate our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise. We aspire to learn, grow, and share knowledge.
• We love the journey. We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

Perks & Benefits:

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

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