General Manager Crumbl Cookies Job at Crumbl Cookies

Crumbl Cookies Clackamas, OR 97015

$65,000 - $75,000 a year

***This role is located in Clackamas, OR***

RESPONSIBILITIES

  • Delegating responsibilities & overseeing day to day operations
  • Leading a team of 35+ to be successful in meeting metrics, excellent customer service, maintaining cleanliness and quality control.
  • Supporting the team through decision making, problem solving and policy standards
  • Implementing training plans with timely follow up
  • Stays calm under pressure and thrives in high volume and heavy production atmosphere.
  • Establishes and achieves business and profit objectives.
  • Maintains Store Manager routine meeting all deadlines and ensuring work and projects are done timely and accurately.
  • Ensuring inventory management, ordering, counts, organization, and quality standards are being followed.
  • Overseeing inventory management through Sysco ordering, weekly product counts, inventory organization, and clear communication with DM on inventory needs.
  • Motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.
  • Working with the leadership team to build up confidence and communication skills
  • Communicate store hiring needs to the DM
  • Communicating employee conflict to the DM and working with the DM to resolve all conflicts.
  • Resolving conflicts or complaints from customers and employees.
  • Monitoring store activity and ensuring it is properly provisioned and staffed.
  • Making the customer experience a top priority
  • Analyzing information and processes and developing more effective or efficient processes and strategies.
  • Establishing and achieving business and profit objectives.
  • Ensure the store is clean, safe, and all protocols are followed.
  • Generating reports and presenting information to upper-level managers or other parties.
  • Ensuring staff members follow company policies and procedures.
  • Other duties to ensure the overall health and success of the business.

JOB DUTIES

  • Scheduling people according to pre made forecasted sales and hours for the week- 1 hour
  • Managing daily labor to account for a decrease or increase in sales that is different than the forecasted sales. New target goal will be 20%- 22% with manager included.
  • Fill out daily labor tracker
  • Fill out Cogs
  • Approve Time cards and fill out HR Payroll reporting tab
  • Sysco orders placed, inventory managed and tracked weekly to assist in hitting a monthly profit % of 20%-30%.
  • Score card at or above company standard- Adjust expectations to match crew app since bonus is not based here but can do comps through the year to reward high stats and encourage high percent's.
  • Store Cleanliness- Store is to be clean at all times: Floors, windows, tables, back room and bathroom organization.
  • Day to day store operations- Logs filled out, all employees clocked in or hours added to when I work daily, break sheets filled out 100% with no violations.
  • Ensuring the store is opened and closed everyday.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Restaurant type:

  • Bakery

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Application Question(s):

  • What is your expected salary?
  • When is your earliest start date?
  • What strengths do you bring to a team as their leader?
  • What is the largest team size you've led?
  • How do you feel you would benefit team morale?

Experience:

  • Management: 3 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person




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