New BBQ meets ramen concept opening late summer 2022!

The General Manager at BBQ Ramen Tatsu-Ya will develop and oversee the daily operations of the business unit to ensure goals and objectives are achieved. The General Manager will manage and operate the location through effective financial planning, inventory controls, and labor management while focusing on creative cost control and revenue generation solutions to maximize profit. A candidate should be well versed in OSHA standards, TABC laws, and sanitation standards to maintain a safe and welcoming environment for staff and customers. Like all leadership at Tatsu-Ya, the General Manager is a positive, influential brand ambassador that embodies Tatsu-Ya’s core values for both staff and the community.

About:

Tatsu-Ya is an Austin-based restaurant group: Ramen Tatsu-Ya, Kemuri Tatsu-Ya, Domo Alley Gato, DipDipDip Tatsu-Ya, Tiki Tatsu-Ya and now BBQ Ramen!

From the mastermind DJ’s-turned-Chefs, Chefs Tatsu Aikawa and Chef Takuya “Tako” Matsumoto, BBQ Ramen is the newest addition to the Ramen Tatsu-Ya family you won’t want to miss!

In an old but familiar space with a new experience, BBQ Ramen is trend setting ramen culture in the USA. BBQ joint, but ramen shop. Friendly southern hospitality, smoky but clean and gritty charm. There is a contagious buzz you feel when walking in. Our outdoor space has an atmosphere where new friends are made, stories are told, and favorite bites are discovered.

We are looking for dedicated hospitality professionals with an outgoing personality, positive energy, and who are looking to grow with part of a great team!

Core Managerial Responsibilities:

• Hires and trains new employees.
• Oversees management and hourly staff.
• Curates positive work environment
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Processes discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Plans and organizes daily activities related to the location operation.
• Assists with implementing strategies from corporate to entice customers, including marketing plans, advertising campaigns, community outreach programs and research.
• Represents Tatsu-Ya as brand ambassador to guests and the community by being accountable to the guest satisfaction and experience and addressing both positive and negative reviews of the location.
• Ensures an outstanding dining experience by maintaining Tatsu-Ya standards with presentation, taste, service, and atmosphere for all guests and staff.
• Consistently pitch ideas and practices of ways to cultivate a regular customer pool to corporate.
• Oversees the general ordering and inventory of product within the location
• Determines labor needs to meet location goals.
• Responsible for overall financial strength of location to include sales, food, beverage, labor costs, and controllable cost lines.
• Coordinates with senior leadership to determine the pricing and timing, of promotions
• Oversees daily operations by enforcing company policies and maintaining high standards.
• Adheres to all appropriate health code and local jurisdiction food handling requirements, maintains food safety certifications, and models exemplary food health safety practices to all employees.
• Creates a work environment that promotes employee safety in line with operational standards.
• Coordinates with corporate support departments such as Human Resources, Finance, Training, and Marketing to ensure successful operations.
• Recruits and develops employees according to the company’s staffing model.
• Continually educates, develops, and coaches employees to retain top talent throughout their Tatsu-Ya employment.
• Oversees employee relations, progressive discipline, employee recognition, and other administrative tasks in partnership with Human Resources.
• Executes all training and standard operating procedures for the location.
• Always promotes a diverse and inclusive work environment.
• Ensures accurate recording and submission of payroll.
• Always maintains the restaurant to the highest standard; like-new condition.
• Performs other related duties as required.

Required Skills/Abilities:

• Prior managerial and supervisory skills and experience.
• Extensive knowledge of operations and culinary management.
• Ability to interpret financial data, as needed, to set operational goals.
• Ability to assist in both the FOH and BOH areas as needed.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Experience with facilities management by troubleshooting and following the Emergency Management Protocol.
• Create items, menus, nightly reports, and basic day-to-day functions using Toast or other similar software.
• Functions of scheduling and reporting using Restaurant 365 & Hot Schedules or other similar software.

Physical Requirements:

• Prolonged periods standing
• Periodic sitting at a desk and working on a computer
• Must be able to access and navigate the location
• Must be able to lift 25 pounds at a time

Perks Include:

• Medical benefits offered after 60 days of employment
• Free shift meals
• Discounts at Tatsu-Ya restaurants
• Flexible hours in a fun, dynamic, fast-paced work environment
• The opportunity for internal growth

Offering New Hires a $600 SIGN ON BONUS = $300 after 30 days + $300 after 90 days of continuous employment!

Candidates Should Have:

• Minimum 2 years of management in upscale casual or fine dining restaurant
• Extensive beer, wine and craft cocktail knowledge
• Open availability
• Positive attitude
• Passionate about creating memorable guest experiences

Our goal at BBQ Ramen is to change the narrative of the restaurant industry. We are not only spearheading a new restaurant concept in Austin with BBQ Ramen's cuisine, service, and environment, but we want to change the way we define how our teams run and get compensated. We are not shy to recognize that things in our industry need to change. This starts with recognizing that the person that is washing dishes is just as important as the person pouring beer. This continues by acknowledging that everyone needs to be seen and heard. This will foster a happy and healthy work culture that we hope you want to flourish in. We are looking for someone that wants to be part of this innovative and exciting concept. Where we don't ever hear the words "that's not my job."

We are looking for dedicated hospitality professionals with an outgoing personality, positive energy, and who are looking to grow with part of a great team!

Working at BBQ Ramen Tatsu-Ya

• Health insurance
• No strict dress code