The General Clerk performs a variety of clerical and administrative support tasks, such as receptionist, file clerk, operator, typist, data entry or similar kinds of work. This position may include higher-level duties and in some cases advanced software while completing a developmental assignment or filling in for another position within the department.

Duties, tasks and accountabilities will vary by department and may include the following:

• Perform administrative duties (e.g., write, type, or enter information into computer; prepare correspondence, bills, statements, receipts, checks, or other documents; copy information from one record to another, etc.).
• Perform receptionist duties (e.g., answer telephone, make outbound calls, convey messages, and run errands).
• Proofread records or forms.
• Count, weigh or measure material.
• Sort and file records.
• In some departments, receive money from customers and deposit in bank.
• Address envelopes or packages.
• Stuff envelopes by hand.
• Stamp, sort, and distribute mail.
• Stamp or number forms by hand or machine.
• Photocopy documents.
• Perform special projects, as assigned.
• Perform other duties, tasks and office functions, as required.
• Able to lift up to 20 lbs

• High School Diploma or General Education Degree (GED).
• Six months to one year of job-related experience.
• Knowledge and skill with modern office equipment (fax, copier, calculator, etc.).
• Strong verbal and written communication skills.
• Basic typing skills (minimum of 30 wpm).
• Ability to maintain confidentiality and work with confidential information.
• Basic skill to use a computer and various software packages.
• Ability to use office machines (fax, copier, calculator, etc.).
• Accurate and detail oriented.
• Ability to deal with all types of people and personalities.
• Able to establish priorities.

• Ability to work independently and proceed with objectives.
• Customer service experience and/or skills.
• Ability to follow office protocol.
• Strong organization skills.
• Ability to multi-task.
• Flexible.
• Ability to use common sense understanding to carry out verbal or written instructions.
• Strong time management skills
• Ability to work as part of a team.
• General knowledge and understanding of County of Chester policies and procedures.

Computer Skills:
To perform this job successfully, an individual should have:

• Basic Word skills
• Basic Excel skills
• Basic Outlook skills (Calendar and Email)
• PeopleSoft skills or the ability to learn PeopleSoft
• Basic Internet skills (for research purposes)