Full Time Counter Associate Job at Fisher Auto Parts Inc.

Fisher Auto Parts Inc. Harrisburg, PA 17109

The following Job Description is intended to describe the general nature and level of
work being performed. It is not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of employees so classified. Job Descriptions
are subject to change based on the exclusive needs of Fisher Auto Parts, Incorporated.
This Job Description is not a contract of employment; does not provide any contract
rights to any employee and does not guarantee employment for any period of time.
Fisher Auto Parts, Incorporated is an “at will” employer

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by
a Store Counter person to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
While performing the duties of this job, the Store Counterperson is frequently required to
stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; and talk or hear. Additionally, the Store
Counterperson may be required to operate a motor vehicle. The Store Counterperson
must frequently lift and/or move up to 50 pounds, and may occasionally lift and/or move
weight in excess of 50 lbs. with the assistance of co-workers and tools provided.
Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described herein are representative of those that a
Store Counterperson encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties associated with this job, the
Store Counterperson may be occasionally exposed to wet and/or humid conditions;
moving mechanical parts and/or vehicles; high, precarious places; toxic or caustic
chemicals; outside weather conditions; various degrees of cold and heat; risk of
electrical shock; items of bulky or varying weight; explosion; and/or vibration. The noise
level in the store work environment is usually moderate to light

KNOWLEDGE, SKILLS, DUTIES AND ABILITIES:
  • Maintaining a personal level of safety throughout the store at all times;
  • Maintain the highest standards of customer service, including prompt handling of
all customer customer’s orders;
  • Maintain store appearance and merchandising as assigned;
  • Possess excellent telephone communication and etiquette skills;
  • Ability to work in a fast-paced and dynamic wholesale/retail environment;
  • Ability to communicate effectively with peers, both verbally and in writing;
  • Strong interpersonal and communication skills and the ability to work effectively
within a diverse population and workforce;
  • Ability to follow the standards set for counterpersons performance;
  • Ability to ensure effective and efficient use of all available resources;
  • Ability to build strong relationships with associates, customers, office and
warehouse support staff, peers and supervisors;
  • Ability to be accountable for achieving both personal and store results;
  • Ability to maintain high standards of customer service and create positive
customer experiences that reflect well upon the company;
  • Ability to build customer loyalty;
  • Utilization of all available tools regarding marketing, training and customer
technology programs as a means of increasing sales and market share.
  • Familiar in the use of computerized systems and applications to include,
electronic parts catalog, inventory control, time calculation, cash, invoicing and
credit systems;
  • Ability to provide high levels of customer service;
  • Working knowledge of automotive systems;
  • Ability to learn to mix paint, perform various shop functions, including turning
drums and rotors, or make hydraulic hoses; (as required)
  • Ability to take physical inventories and line counts;
  • Ability to stock shelves and pull customers orders;
CONDITIONS OF EMPLOYMENT:
  • High school diploma or GED equivalent preferred;



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