Fulfillment Center Team Lead Job at QVC
US30530
The Opportunity:
The Product Central Team Lead assists the Area Manager to coordinate activities of team members in PC processes. You will work fully onsite in our West Chester, PA in our Studio Park location.
Who We Are
At Qurate Retail Group, we believe in a Third Way to Shop® – beyond transactional e-commerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of like-minded businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of discerning shoppers. We bring joy, inspiration, and humanity to shopping.
Your Impact:
- Will pull reports to monitor team member's performance and may provide coaching to them to improve productivity, quality, and safety outputs.
- Support and communicate, training projects, procedures and company values to provide a positive, supportive and productive work environment.
- Assist the Area Manager in setting up the daily/weekly job assignments of the team members. Will facilitate the movement of team members throughout their shift to meet our needs.
- Communicate with the Area Manager regarding activities that are occurring within their department
- May make recommendations to the Area Manager about operational deficiencies which will help improve processes or operational flow
- Provide team member feedback through coaching and on-the-job training
- Provide information about team member performance to Area Manager to help in the aid of evaluation and action.
- Identify, reports, and communicates to the Area Manager, trends in the area.
- Ensure company procedures are being followed throughout the building by team members
- Take approach to analyzing deficiencies and developing plans to correct.
What You Bring:
- Subject matter expert in fulfillment center processes. Can exceed safety, quality, and production standards to provide coaching in areas to team members.
- Work with confidential information
- May be required to learn to drive a forklift
- Prior leadership experience
- Microsoft Office experience concentrated on Excel
- Ability to sit for long periods of time.
- Ability to lift items weighing approximately up to 50 lbs.
- Ability to climb stairs/ladders.
- Access and enter information using an automated system both quickly.
- Work flex schedule to meet our needs, including nights and weekends
- High School Diploma or Equivalent
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Pay
$23+ based on experience
Schedules
Sunday - Wednesday 6:00 am - 4:30 pm
Wednesday - Saturday 6:00 am - 4:30 pm
Location
West Chester, PA
Remote work is not permitted in NYC at this time.
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.
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