Our Vision is to be the best choice for healthcare in our community

This Full-Time position is for a Front Office Medical Assistant within our Infectious Disease office in Wesley Chapel. This position is responsible for assisting providers and manages clinical functions in the department. We are looking for a Medical Assistant with medical background to work the front office, handle incoming phone calls from patients with medical questions, helping triage calls, calling patients with lab results, etc.

**Minimum 1 year previous customer service experience required; in a clinical setting a plus.**

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives you an employer that you will have pride in working for
• Provides excellent training programs and opportunities for growth
• Offers Medical Benefits including:
  • Employer Contributions to HSA high deductible plan
  • Discounts at our medical facilities
  • Cigna Open Access OAPIN & OAP plans
• Supports Incentive based Wellness Programs
• Offers company sponsored Life Insurance with buy-up provisions
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Supports Paid Time Off and Holidays
• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Values and appreciates its employees
• Boasts a reputation for superior health care and quality service

Keys to Success in this Role:

• Completes the start of day processes
• Properly room patients
• Takes and records vitals
• Assists provider during examination and with treatment
• Performs diagnostic studies and treatments as ordered by the provider
• Performs EKGs as needed
• Enters charges for services rendered by the medical assistant
• Processes medication requests per provider
• Handles medication refill requests
• Obtains prescription overrides and prior authorization when needed
• Manages clinical tasks
• Handles patient calls:
• Distributes, reviews, and teaches patient education
• Organizes and maintains sample and supply closets
• Assists provider with completion of forms requested by patients
• Prepares charts
• Completes the end of day processes

Job Qualifications:

• High school graduate or GED equivalent
• Completion of Medical Assistant program
• Medical Assistant Certification preferred
• Strong team player
• Basic computer proficiency
• Strong customer service orientation
• Minimum 1 year previous customer service experience required

• Physical requirements
• Able to stand or walk for long periods
• Use of proper body mechanics
• Normal concentration and normal complexity of decision making
• High level verbal and written communication skills
• Above average ability to manage multiple tasks simultaneously

• High risk exposure to bloodborne pathogens and chemical hazards

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

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