The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. The Toast is an amazing place for growth within the restaurant industry for the right people. We have a commitment to grow 2-4 new locations per year for the next five to seven years. Are you a looking to grow your career in an exciting restaurant?

JOB DESCRIPTION

Responsible for managing the daily operations of our restaurant, including employee performance, guest satisfaction, restaurant cleanliness and food safety. Must be professional, have great people skills, ability to manage and work in a team, and posses leadership skills to effectively manage a diverse staff.

ESSENTIAL FUNCTIONS

General

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
• Ability to determine applicability of experience and qualifications of job applicants.

Accountabilities

• Keeps General Manager and Director of Operations promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
• Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with restaurant policies and procedures.
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Performs other duties and responsibilities as required or requested.

Supervision of Others

• 25+ employees each shift

Working Conditions

• Hours may vary if manager must fill in for his/her employees or if emergencies arise (typical work week = 45-50 hours).
• Ability to perform all functions at the restaurant level, including delivery when needed.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.

Benefits Include:

• 40 hours of sick time each year
• Paid Time Off
• Medical, Dental and vision benefits for full-time team members
• 401k plan options
• Other supplementary benefits available

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.