SIGNING BONUS $1500

About the Cohen Veteran's Clinic:

With a multidisciplinary team of psychiatrists, psychologists, licensed social workers, licensed chemical dependency counselors, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (503c3) network of clinics.

Position Overview:

Under the general direction of the Office Manager, the Receptionist is responsible for registering and scheduling patients in the appropriate IT system, organizing daily patient schedules, triaging incoming patient reports to appropriate locations, answering phones, preparation of billing information for billing services, obtaining and documenting insurance pre-authorization and pre-certifications, and facilitating physician and patient administrative needs.

Essential Job Functions (This is not the job description in its entirety):

• Operate the main phone line, assisting clients, directing calls, taking and distributing messages as needed.
• Serves as the main receptionist greeting and appropriately directing visitors and staff.
• Greet clients, collect photo identification, insurance information, and other required documentation for client file.
• Provide accurate and timely data entry of client-provided information into electronic health record.
• Maintains current information on all clinic services and other community services to assist consumers, staff and the general public in accessing services.
• Serves as general back-up to administrative support staff preparing documentation for distribution and meeting preparation.
• Additional duties as assigned

Minimum Qualifications:

• High school graduate or equivalent
• Prior experience within the military community and/or veteran administrative organizations.
• Typing, filing and general office skills.
• PC literate with knowledge of MS software.

As a health care entity, the COVID 19 vaccination is required. New hire must provide proof of vaccination upon hire.

Our caring, professional staff is Valley Cities’ most important asset – the very heart and center of who we are. Every day, we strive to ensure that your experience working at Valley Cities reflects the importance of your role as we carry out our mission. We offer a competitive salary and generous benefit package including medical, dental, vision, disability, retirement, paid time off, and 10 paid holidays.

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Type: Full-time

Pay: $18.50 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
As a health care entity, the COVID 19 vaccination is required. New hire must provide proof of vaccination upon hire.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• military community or veteran administrative organizations.: 1 year (Required)

Work Location: In person

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