Job description

As a Front Desk Clerk, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Clerk, you should have a pleasant personality, as this is also a customer service role.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures, etc.)
• Provide basic and accurate information in-person and via phone/email
• Verfity insurance codes and other patient information
• Receive, sort and distribute daily mail/deliveries
• Order office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Perform additional duties as needed

Requirements

• Minimum 1 year experience as a Receptionist, Front Desk Clerk or similar role
• Preferably has work experience in an ER or Urgent Care
• Hands-on experience with office equipment (e.g. fax machines, printers, scanners)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Proficient in Microsoft Office
• Excellent interpersonal skills
• Time-management skills, with the ability to prioritize tasks

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hollister, MO 65672: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Healthcare setting:

• Urgent care center

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hollister, MO 65672: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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