FOOD SAFETY AND QUALITY ASSURANCE DIRECTOR - University of Chicago, IL Job at Chartwells Higher Education

Chartwells Higher Education Chicago, IL 60637

Chartwells HE

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Working as the Food Safety and Quality Assurance Director with Chartwells at the University of Chicago, you will be directly responsible for the overall food and operational safety of a dynamic food service environment and will be held accountable for and tasked with building the overall safety behaviors of the account. The Director operates the department in accordance with the approved safety standards, while maintaining excellent relationships with employees, guests and Client as well as other departments within the operation. Most important, the Director will be responsible for building a strong culture of Food and Workplace safety and accountability based on team member education, specifically "whys" to exceed the high standard set within Chartwells.

We offer free parking, commuter assistance, cell phone reimbursement, long-term growth with a stable market leader, and a full benefits package. Our benefits package includes the best in class health, vision, dental plans along with 401K matching, short and long term disability, life insurance, Flexible Spending Accounts, Employee Assistance Programs including wellness and legal support. We also offer paid time off and paid holidays.

Key Responsibilities:

  • Lead and provide readiness for Health Division Food Service Inspections, 3rd party Food Safety Audits
  • Perform unit level safety audits for residential dining, retail, catering and commissary operations
  • Provide written feedback to unit managers, clients and vendor partners, regarding unit observations and assist with implementation of Compass Safety Standards and Solutions Action Plans
  • Lead safety management team meetings and perform Safety/QA Training with associates, and one-on-one with management involvement
  • Develop, implement and update the Quality Assurance, Food Safety and Emergency Plans
  • Provide verification that the safety systems are working daily, identify deficiencies and implement new strategies
  • Attend meetings, workshops and special events for safety issues
  • Supports Food Allergen Compliance
  • Serve as flexible safety specialists as first responders

Preferred Qualifications:

  • B.S. degree in food technology, food science, or related curriculum and/or experience required, Masters preferred
  • At least 10 years of directly related experience required in Quality Assurance and Food Safety
  • Experienced in prepared foods manufacturing a plus
  • Prior compliance experience with all Health codes, maintain Health permitting and ServSafe Certifications including professional communication skills with all levels of associates and clients; able to train associates and managers; able to analyze problems and select appropriate solutions
  • Ability to maintain ServSafe Certification (90% or higher) (within 90 days as per Compass Standard)
  • Previous health permitting, QA and Safety Training experience
  • Attention to detail and ability to help managers to find solutions
  • Demonstrated written and oral communication skills, and professionalism
  • Strong data management, reporting, and writing skills
  • Strong understand of FSMA is a must
  • Proficient in MS Office applications including Word, Excel, Visio, PowerPoint and Outlook

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Chartwells Higher Ed
are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1126857

Chartwells HE

CINDY SCHOENFELD

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