Financial Support Counselor Job at University of Nebraska at Omaha
Posting Details
Position Information
Job Title
Financial Support Counselor
Department
Office of Financial Support/Scholarship
Essential Functions
The Financial Support Counselor reports to the Associate Director for Support & Outreach and serves as a member of the Office of Financial Support and Scholarships customer service cluster. Primarily responsible for providing excellent customer service to current and prospective students and their families, by way of, counseling appointments, phone, front counter, email, and social media. The Financial Support Counselor will meet with students and parents to counsel them on financial aid processes, aid eligibility, costs and financial planning. Responsible for various internal/external financial aid outreach activities and financial literacy efforts to include small/large group presentations.
Work Schedule
M-F, 8 A.M. - 5 P.M. but may vary
Additional Duties
Responsible for processing the following, but not limited to: Short-term loans, residency, consortium, executive MBA, intercampus, study abroad, aviation.
Responsible for various other duties to include calculation of student aid packages, certification of miscellaneous forms and fall/spring/summer aid processing.
Screen Professional Judgment paperwork and prepare files for discussion in PJ committee meetings. Help determine if adjustments can be made and update PeopleSoft when necessary.
Conduct various internal/external outreach and financial literacy information sessions for students and parents (i.e. group presentations).
Responsible for various other duties to include calculation of student aid packages, certification of miscellaneous forms and fall/spring/summer aid processing.
Screen Professional Judgment paperwork and prepare files for discussion in PJ committee meetings. Help determine if adjustments can be made and update PeopleSoft when necessary.
Conduct various internal/external outreach and financial literacy information sessions for students and parents (i.e. group presentations).
Required Qualifications
Bachelor’s degree
One year financial aid, customer service or related experience.
Will consider an equivalent combination of education and experience.
One year financial aid, customer service or related experience.
Will consider an equivalent combination of education and experience.
Preferred Qualifications
Bilingual English/Spanish
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly sits; may stand, walk. See, hear, speak and use of hands.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate.
Salary
$19.231 / hr
Posting Detail Information
Posting Number
2022-00481
Open Date
12/07/2022
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Initial screening for minimum qualifications will begin immediately. Detailed review of applications for candidacy will begin on or after 12/21/2022. To ensure full consideration, please apply by the review date.
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, relation, disability, age, genetic information, veteran status, marital status and/or political affiliation in its programs, activities, or employment. UNO is an AA/EEO/ADA institution. For questions, accommodations, or assistance, please call/contact the ADA Coordinator at 402.554.2463.
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