Job purpose
Financial Coordinators are responsible for verifying patient insurance benefits,
communicating with patients, processing payments and maintaining a productive and efficient
schedule.

Duties and responsibilities
Prepare and present clear and reliable treatment plans for patients, including
presenting financial options to patients and documenting the final financial
arrangement
Secure appropriate documentation from patients and store in applicable software(s)
Build strong relationships with patients and support activities that grow the practice
Reconcile invoices, identify discrepancies, and check reports for accuracy
Document clear and reliable billing activity in internal databases and reporting
software(s)
Receive and sort incoming payments with attention to accuracy and timeline
Manage the status of accounts and balances; strong ability to identify inconsistencies
Processing and posting patient payments
Issue invoices and receipts to patients
Update accounts receivable database with new accounts or missed payments
Coordinate with Central Billing and Medical Billing teams to ensure proper billing and
collections
Maintaining a professional reception area
Monitoring and replying to e-mails and voicemails
Checking daily appointment schedule and filling gaps to ensure positive production
Preparing end of day reports and deposits
Maintaining OSHA and HIPPA Compliance
Perform all other duties as assigned

Qualifications
High school degree or equivalent required
Exceptional written and verbal communication skills required
College degree (preferred)
Dental experience (preferred)

Working conditions
Dental practices run at a fast pace and Financial Coordinators will be required to keep up with the
flow of doctors and patients.

Physical requirements
Financial Coordinators will be required to:
Sit for long periods of time
Look at a computer screen for extended periods of time
Stand for long periods of time.
Lifting up to 50 pounds

Reports to ADO / Doctor

Direct reports None