Field Service Technician Job at RimRock Technology Solutions

RimRock Technology Solutions Dallas, TX

Do you love working in the field going business to business, troubleshooting, and installing top quality technology? Well Look no further! This is your opportunity to work with Rimrock Technology Solutions, a growing technology company, with a fun work environment. Rimrock Technology Solutions is looking to add 1-2 highly skilled Field Technicians, who are up to date on all new Technology and have experience installing and maintaining premiere based or cloud VoIP Systems.

At Rimrock Technology Solutions you will be in the field working on installing and closing out tickets. Did we mention you get benefits and your own truck! With an industry-leading product, some of the best pricing in the market and a sales team second to none, you will have all the work needed to keep yourself busy. This is a remote position located in Carrollton, TX.

  • Handle a variety of daily tasks, both internal and external, adhere to deadlines, and create and monitor strategies for achieving departmental objectives.
  • Providing technical knowledge, experience, documentation, and project coordination as needed to install or repair hardware or software, by addressing technical issues for clients and supporting connected equipment.
  • As you drive from location to location, you will build relationships with a diverse base of customers and deliver technical solutions
  • Perform additional duties/assignments that may be required by management from time to time

What are we looking for?

  • 3+ years experience installing and maintaining premiere based or cloud VoIP Systems.
  • Any experience with Bicom, Netsapien or other cloud based phone systems that would be a plus.
  • Able and willing to travel to clients' locations as needed to offer scheduled business customers with on-site technical help.
  • You must be proficient in IT and knowledge of Wi-Fi access points, modems, routers, and network switches. Very helpful if you are familiar with analog phone lines.
  • Detail Oriented and thorough with documentation of notes.
  • Punctuality is a MUST along with good work ethics and professionalism
  • We will train you to install our VoIP phones and systems and related equipment.

Benefits

  • Health, Dental, and Vision Insurance
  • Company van
  • Ongoing Training and Certifications

Job Type

  • Full-time
  • Willing to work 8AM to 5PM Central Time (U.S.A)
  • Salary: $65,000 - $75,000 per year

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Experience level:

  • 3 years

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Dallas, TX: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • TCP/IP: 3 years (Preferred)
  • Cloud Based VoIP Systems: 2 years (Preferred)
  • PBX Hardware: 3 years (Preferred)

Work Location: One location




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