Client is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia.

Job Description:

• Install, integrate, repair and troubleshoot machinery of a complex and involved design requiring a high level of technical skill/knowledge and independent problem-solving skills.
• Ensure all established inspection, testing, quality and operating specifications are met.
• Directs and or supervises customer’s personnel during plant machinery installations and integrations or servicing (repair and/or troubleshooting).
• Identify and correct software discrepancies.
• Maintain positive customer relationships and identify new product opportunities. Make recommendations for product improvements.
• Review customer parts’ inventory and advise customer of necessary parts that should be included in customer stock.
• Works from complex engineering drawings and specifications, detailed written and/or verbal instructions, handbooks,manuals, etc. Uses a variety of precision measuring instruments.
• Provides assistance and work support for plant Operations Department.
• Support Aftermarket group by receiving and responding to customers’ telephoned technical inquiries as needed.
• Functions as a technical resource for the Sales Department’s Sales Representatives and Engineering Design Department (Electrical design & PLC Controls) to address and resolve inquiries and problems related to installation/integration or repair. Provides technical support for other departments e.g.operations, accounting, sales, etc. on an as needed basis.
• Prepares trip reports that update the company as to the status and condition of installed equipment conditions and identifies additional equipment/parts opportunities.
• Support engineering department with design reviews, FAT support and schematic development.

Job Requirements:

• 4+ years’ experience in highly skilled technical field support of an electro-mechanical product/system utilizing PLC systems preferably coupled with formal technical training
• Excellent interpersonal skills
• Electro-mechanical experience and skills.
• PLC programming skills required (Allen Bradley preferred).
• Problem solving and independent judgment skills.
• Demonstrated ability to accurately use a variety of precision measuring instruments and to read and understand complex engineering designs which includes wiring schematics.
• Capable of successfully handling a multi-tasked role.
• Domestic and International travel required – up to 75%

BENEFITS:

• Salary is only a part of a well-developed compensation program. You receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Huntington, IN 46750: Reliably commute or planning to relocate before starting work (Required)

Experience:

• PLC programming: 4 years (Required)
• Allen Bradley: 4 years (Required)
• Electro-mechanical: 4 years (Required)
• technical field support of electro-mechanical product/system: 4 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: One location

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