Departments: Agronomy, Feed, Grain

Location: Cannon Falls, MN

Date Posted: November 2022

Status: Open

Job Summary:

Part-time position; regular hours can vary, extended hours may be necessary during peak times and as business dictates. This individual will provide excellent customer service to our customers; taking feed orders, phone inquiries, greeting as they enter, retail sales. This position also will also include loading/unloading products of various weights into/out of customers’ vehicles and inventory management. This is not an all-encompassing list of duties; other duties may be added as needed with business need.

Duties/Responsibilities:

• Providing excellent customer service
• Answering incoming calls/greeting customers in a courteous and professional manner.
• Assisting customers with feed: ordering, loading/unloading vehicles, trailers, etc. by hand or by a forklift.
• Assisting customers with product selection and purchasing; answering questions regarding product location, price and use.
• Processing customer payments; money handling-making change.
• Ensure store is stocked and clean; exterior and grounds are cleaned and maintained (ie. mowing, shoveling, etc.)
• Inventory- ensuring correct counts, adjusting/ordering as needed.
• Communicating with various manufacturing locations to coordinate customers’ orders.
• Identifying and resolving inadequacies in processes; assist in developing ways to increase efficiency.
• Completing tasks in a timely manner.

Required Skills/Abilities:

• Ability to work evening and weekend hours as business dictates.
• Providing above average customer service to our customers.
• Computer proficiency, especially with Microsoft Suite programs (Word, Excel, Outlook, etc.).
• Excellent verbal communication skills; friendly and outgoing personality
• High level of organization, efficiency, and the ability to adapt and prioritize.
• High attention to detail and high level of accuracy.
• Ability to work in a team or independently, multi-task in a fast-paced environment, and ability to accept responsibility and accountability for job performance.

Education and Experience:

• Previous experience in a retail preferred.
• Experience with feed and grain is preferred.

Physical Requirements:

• While performing the duties of the job, it is required to speak, hear, see, and use hands/fingers to operate a computer and telephone.
• Ability to regularly stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, push and pull.
• Moderate to heavy lifting is required (50-100 lbs).
• Using common office equipment, multi-line phone, computer, printer, scanner, copier, fax machine, etc.