POSITION DESCRIPTION
POSITION TITLE: Family Services Program Coordinator
DUTIES AND RESPONSIBILITIES: Under the direction of the Family Services Program Manager, the Family Services Program Coordinator will:

• Be responsible for the coordination, planning, implementation, and evaluation of administrative program needs.
• Provide daily and general oversight of administrative responsibilities for the Family Services program
• Review clinicians billing logs, service summaries, and documentation for billing
• Complete monthly billing documents and invoices and prepare for program managers approval and signature
• Assist in managing program/client waitlist and assign new cases to clinicians
• Monitor and track clinicians caseloads using excel or other types of tracking sheets
• Collaborate with the case managers and clinicians to develop activities that may target specific family goals.
• Assist program manager with county audits, periodic staff chart reviews, and contract compliance
• Maintain accurate and timely documentation of all job related activities including weekly progress notes and other correspondence.
• Track annual demographic data and assist with data reports
• Assist program manager with reviewing intake packets and discharges including creating and breaking down client charts.
• Be the central point of contact for the agency including program services, referrals, billing, events, etc.
• Coordinate and schedule intakes in collaboration with DPSS for the CalWorks Domestic Violence program
• Monitor program supplies including service summary forms, charts, file folders, etc. and submit check requests to ensure program has supplies needed
• Calculate and provide monthly estimates of all family services programs to the finance department and program manager to assist with monthly revenue projections
• Assist with outreach efforts and attend outreach events for Family Services programs
• When needed, attend internal and external County or program related meetings
• Capacity to be discreet and a demeanor to maintain confidentiality relating to client and personnel information.
• Adaptive and multi-tasking ability to easily transition from one task to the next
• Ability to interact with employees of other departments in a professional and respectful manner.
• Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skill.
• Monitor program supplies including service summary forms, charts, file folders, etc. and submit check requests to ensure program has supplies needed
• Perform other duties as assigned

REQUIREMENTS:

• High School Diploma or GED
• Ability to work a flexible schedule, including some weekends and evenings.
• Permanent U.S. residency or citizenship.
• Valid California Drivers license, current auto insurance, and good driving record.
• Ability to pass background check and criminal clearance.
• COVID-19 Vaccination and booster

*
PREFERRED QUALIFICATIONS: *

• Bilingual in English and Spanish
• Experience in working in a community based organization.
• Knowledge of Southeast Los Angeles County
• Superb planning and organizational skills with a proven track record for strategic planning and execution and attention to detail.
• Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
• Must have familiarity with County of Los Angeles Departments, including DCFS, Department of Probation, and DPSS.
• Ability to effectively communicate in written form as well as verbally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

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