About the opportunity:

The City of Asheville is excited to hire a full-time benefited Recreation Facility Supervisor to join the Parks and Recreation Department. The purpose of this position is to provide recreation program leadership, routine facility management, and technical work in overseeing the operation of assigned City community centers.

The Recreation Facility Supervisor reports to the Recreation Facility Manager and is responsible for organizing and directing recreation programs for all ages and abilities; participating in the daily operations and maintenance of a community facility; planning, scheduling, and supervising recreation staff; and providing program budget information.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status.

• Supervises, directs, and evaluates assigned staff: plans, directs and reviews work of individuals and the team; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases; participates in interviews and makes hiring recommendations; acts as a liaison between employees and Director, Parks and Recreations; and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; develops and oversees employee work schedules to ensure adequate coverage and control; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to Assistant Director, Parks and Recreation and Director, Parks and Recreation; and updates and maintains department standard operating procedure manuals.
• Supervises and coordinates diversified recreation and sports programs for assigned recreation facility: schedules and implements classes, leagues, events, and programs; conducts marketing activities, such as the creation, publication, and distribution of flyers, brochures, emails, social media content, etc.; supervises and coordinates with contracted instructors, service providers, and vendors; supervises participants; and ensures compliance with policies, procedures, rules, and regulations.
• Supervises facility and grounds use and maintenance: maintains master calendar; schedules facility rentals; prepares for scheduled events; conducts safety checks and inspections of facilities; prepares and submits work orders for maintenance and repair needs; and ensures compliance with local, state, and federal safety policies, procedures, rules, regulations, codes, and laws.
• Performs routine accounting functions: receives, processes, and documents program fees and payments; prepares daily deposits; purchases and maintains inventories of equipment and supplies; and assists in monitoring revenues and expenditures to ensure compliance with approved budget.
• Performs general customer service and administrative duties as required: greets visitors; provides information regarding facility programs, fees, forms, etc.; receives and responds to inquiries, concerns, and complaints of citizens regarding facility programs, policies and/or personnel; and maintains program enrollments, updates, and reporting.
• Communicates with supervisor, subordinates, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, invoices, checks, attendance records, payment forms, program reports, contracts, agreements, facility calendar, employee performance appraisals, meeting agendas and minutes, budget and financial records and documentation, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; operates general office or other equipment as necessary; and operates audiovisual and sound equipment, sports equipment, maintenance equipment, scoreboards, or other equipment to complete essential functions.

• High school diploma or GED required, with vocational or technical training in recreation and sports programming or a related field; supplemented by two years of experience in implementing recreation and sports programs, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must possess and maintain a valid North Carolina driver’s license.

Performance Aptitudes:

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to act as lead person or crew leader, providing guidance to a work unit, coordinating activities, and reviewing work of the unit.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

The City of Asheville offers a comprehensive benefit package and other programs, resources, policies and practices that integrate work/life strategies. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family.