The Operations & Facilities Assistant provides administrative support to the corporate office with occasional support for other branch offices. This role is part of a team that helps support the day-to-day running of the office helping to ensure that everything runs smoothly.

What You'll Do:

• Work closely with the operations manager and coordinators to oversee daily business operations.
• Proactively recommend improvements to increase workplace engagement
• Work with Operations/Facilities team ordering and setting up for all staff and departmental meetings and events.
• Answer and direct all incoming calls with professionalism and efficiency. Route calls to appropriate staff.
• Greet all visitors with hospitality in mind and ensure that they are connected with who they are visiting in a timely manner.
• Process and scan incoming mail and process any outgoing mail and packages
• Ensure that meetings rooms, copy rooms, kitchens and break rooms are stocked and organized

Experience & Qualifications:

• Minimum 1 years of administrative and/or customer service experience.
• Proven track record of providing superior customer service in previous roles.
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
• College degree preferred, high school diploma or equivalent required.
• Exceptional verbal, written and interpersonal communication skills.
• Excellent time management and organizational skills, with ability to multi-task and manage competing demands while remaining flexible to changing priorities.
• Ability to maintain confidentiality using discretion, tact and diplomacy.
• Valid CA Driver's License.

Who We Are:

As one of the largest insurance brokerage and consulting firms in the US, Woodruff Sawyer protects the people and assets of more than 4,000 companies. We provide expert counsel and fierce advocacy to protect clients against their most critical risks in property & casualty, management liability, cyber liability, employee benefits, and personal wealth management. An active partner of Assurex Global and International Benefits Network, we provide expertise and customized solutions where clients need it, with headquarters in San Francisco, offices throughout the US, and global reach on six continents.

We are a privately held corporation, owned 100% by our employees. Our benefits include:

• Medical, Dental, and Vision coverage
• 401k with company match and profit sharing
• Ownership in the company through our Employee Stock Option Program (ESOP)
• Paid vacation, holidays, and sick days
• Life Insurance, Short-term and Long-Term Disability benefits
• Flexible Spending Account (FSA)
• Wellness programs and workplace flexibility benefits
• Professional development and reimbursement programs
• Added perks like discounted event tickets, pet insurance, financial coaching, identity theft protection, etc.

Woodruff Sawyer is an Equal Opportunity Employer.

Our Equal Employment Policy incorporates our commitment to maintain an environment free of discrimination and to comply with all federal, state and local laws providing equal employment opportunities.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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