Essential Functions:

• Develop and maintain a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensure the highest standards of quality by developing and enforcing recipe standards and training procedures.
• Work directly with Food & Beverage Manager to ensure quality product, presentation and service to our guest.
• Ensure proper execution and quality control of all venues.
• Maintain current knowledge of entire beverage menu.
• Assist in the completion of monthly inventories and submission of all reports to Finance.
• Maintain a safe, sanitary and organized work environment.
• Hire and train through hands-on training techniques. Demonstrate professional food & beverage techniques and methods as well as project a professional attitude and manner at all times.
• Schedule hourly personnel.
• Establish employee goals and conduct employee performance reviews.
• Schedule and conduct department pre-shifts daily and department meetings bi-monthly.
• Adhere to all Human Resource’s policies & procedures, completing appropriate paperwork in a timely manner.
• Ensure department adheres to all regulatory, departmental and company policies and procedures.

Non-essential Functions:

Education & Experience:

• High School graduate or equivalent.
• 3-5 years restaurant experience, with progressive supervision/management a plus.

Knowledge, Skills & Abilities:

• Excellent customer service skills.
• Successfully complete the Food Service Sanitation training program within their first 90 days of employment.
• Excellent written and verbal communication skills.
• Must be able to successfully complete TIPS training program and receive a Basset Card.
• Basic sanitation laws of local health department skills required.
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
• Strong administrative, organizational and decision-making abilities.
• Ability to lead, influence others and coach for success.
• Able to work flexible shifts.

Physical Requirements:

Environmental Working Conditions:

***Pass a company background investigation***

***Must be 21 years old***

Experience

• 3 - 5 years: 3-5 years restaurant experience, with progressive supervision/management a plus.

Education

• High School or better