Experienced Veterinary Receptionist Job at Claws 'N' Paws Animal Hospital

Claws 'N' Paws Animal Hospital Elkridge, MD 21075

***READ ENTIRE JOB DESCRIPTION CAREFULLY BEFORE APPLYING***

Want to refresh, improve or take your skill set to the next level? Looking for a better wok/life balance and/or that "unicorn" hospital? Then look no further, here at Claws 'N' Paws Animal Hospital we also treat our staff with dignity and respect, we treat them like family. We pride ourselves on long term hiring!

The Claws N Paws family is looking to expand our wonderful team. We are a busy small animal/exotics one doctor practice. We are currently looking for the right candidate to fill our open position for veterinary receptionist (with possibility of assisting). Candidate must have a flexible schedule and be able to work mornings, evenings and Saturdays. The right candidate must have a minimum of 1-2 years exclusive experience in the field of veterinary medicine, a positive and upbeat attitude, be a team player, have excellent communication skills (including on the phone and in person), be able to multi-task and time management skills. Applicants will have the main responsibility of the reception area and monitors all aspects of client service and satisfaction.

Receptionist are expected to perform some tasks included but not limited to:

  • Perform clerical work with speed and accuracy
  • Be able to work under pressure without losing composure
  • Manage a multi-line phone and clients in the lobby at the same time, with or without assistance
  • Ability to move quickly from reception to treatment area when moving appointments into rooms
  • Maintain a neat professional appearance
  • Refrain from negative talk, gestures, and implied attitudes that reflect poorly on the hospital
  • Must be dependable. It is important to have a reliable method of transportation
  • Verifies client’s contact info including email address is up to date for every client that comes in
  • Monitors appointment confirmations and calls clients who have not confirmed through the automated system
  • Provides basic client and patient education over the phone; has ability to answer basic questions or take messages as appropriate and ensures follow-up later
  • Filling medication i.e. OTC, F/T and hw prevention, etc.

We offer 401K after 90 day probationary period, medical/dental/vision insurance stipend, PTO after 90 day probationary period, CNPAH scrubs after 90 day probationary period, employee pet discounts.

Hourly/salary compensation based on experience

Hours range between 20-32 or 32-39 hours per week but subject to change based on performance (potential for FT employment for PT employees based on work ethic and performance)

Contact Claws N Paws Animal Hospital for further information. All employment inquiries, resumes with references should be directed to Kristin (410-579-2349).

Claws ‘N’ Paws Animal Hospital
6500 Washington Blvd
Elkridge MD 21075
410-579-2918
https://vetscolumbia.com'
'
Work Location:

  • One location

Work Remotely

  • No

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekend availability

COVID-19 considerations:
Our hospital is doing curbside appointments only. Clients are currently not being allowed inside unless for euthanasia or to use bathroom while waiting for pet.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Veterinary Reception: 2 years (Required)

Work Location: One location




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