NEAMC has been in business since 1975. We are a multi-faceted teaching hospital that includes 24/7 Emergency and Critical Care Department, Board certified criticalist and 2 technicians certified in ECC, a Specialty department with board certified surgeon and cardiologist, plus a 5 doctor General Practice Team. All of our staff work together for the common goal of providing pets and their owners with the very best care that modern veterinary medicine has to offer.

New England Animal Medical Center is a fast paced work environment. The right candidates will possess skills such as being able to multi task and set priorities. Good computer knowledge and excellent communication skills are a must. A high school diploma is required and any prior experience working with animals is a plus.

We offer a great benefits package that includes health insurance, a generous employee pet discount, and a 401(k) plan.

Qualifications:
Excellent Client Service Skills
Excellent phone skills
Must be friendly, outgoing, and people oriented
Excellent communication skills
Ability to work in a team oriented environment
Well groomed, organized and detail oriented
Ability to take direction
Ability to handle money accurately and honestly
Must possess sound decision making skills and the ability to multi-task while working in a fast paced environment
Must have experience working in a veterinary hospital
Dependable attendance is required
Must be able to lift 40 pounds
This position requires the ability to walk, bend, stand and reach constantly during a minimum 8hr shift
Visual acuity sufficient to maintain accurate records recognizes people and understands written directions
Fine motor skills adequate for utilizing office equipment such as computers, telephones, copiers, fax machines, etc

New England Animal Medical Center has openings for Full Time experienced veterinary customer service representatives. This position works with all hospital departments and involves all facets of client interaction such as greeting clients, admitting and discharging patients to/from our hospital, answering a multi line phone system, making appointments, taking payments, working with technicians to triage patients, inputting client/patient information into our electronic medical records system, working with clients to apply for third party financial assistance, providing a calm voice of reason in an emergency setting. As well as keeping the Hospital clean and tidy.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Management reserves the right to revise the job description or require other tasks to be performed when the circumstances of the job change.

Currently Hiring for:

10a-8p (4) 10hr shifts per week: Sundays, Mondays, Thursdays, and Fridays

2p-10p (3) 8hr shifts per week: Sundays, Mondays, and Thursdays

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 4x10
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Facemasks are required inside of the hospital on the Main Floor

Ability to commute/relocate:

• West Bridgewater, MA 02379: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Veterinary Customer Service: 1 year (Required)

Work Location: One location

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