Exhibit Services Manager: Tradeshow Lead Job at University of Oregon Continuing and Professional Education

University of Oregon Continuing and Professional Education Eugene, OR 97401

INTERESTED CANDIDATES MUST APPLY THROUGH OUR ONLINE SYSTEM HERE: https://careers.uoregon.edu/en-us/job/530598/exhibit-services-manager-tradeshow-lead

In addition to salary, The University of Oregon offers a robust benefits package for eligible employees (including health insurance, life insurance, state retirement plans, paid time off and a staff tuition benefit!). To see the full list of benefits, please visit: https://hr.uoregon.edu/about-benefits

OUR TEAM

University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Through CPE’s mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways: first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.g. UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10,000+ attendees).

WHAT WILL YOU DO AS A TRADESHOW LEAD?

The Exhibits and Corporate Engagement Department is a core service area within Conference Services responsible for exhibit and sponsorship sales, and the associated fulfillment and management functions, for contracted events and meetings. The department also facilities and supports the fulfillment of operations and logistics duties across other core service areas during pre-planning and onsite deployment. Members of this department deliver a full range of services that include, but are not limited to, sales and outreach, sales database maintenance and expansion, sponsorship and branding opportunities definition and fulfillment, web-based application/contract development, website content definition and maintenance, floor plan development and management, digital and print collateral definition and design, communication development, email/phone customer service, client relations, and onsite logistics.

As an Exhibit Services Manager: Tradeshow Lead, you will:

  • function as a critical member of the Exhibits and Corporate Engagement area, serving as a tradeshow manager
  • act as an account representative for primary clients in collaboration with the Director of Conference Services
  • guide and mentor other managers in the fulfillment of pre-conference and onsite sales
  • manage the exhibitor/sponsor relationships (including providing exceptional customer service)
  • develop the exhibitor floor plans for numerous conferences each year
  • serve as a liaison for clients in delivery of exhibit and sponsor-related needs
  • support the logistics, operations and vendor interface in collaboration with other members on the Exhibit Services team
  • travel between 8-30 nights per year to event locations

In addition, you will collaborate with other team members across Conference Services to:

  • implement interactive websites, communication pieces, and data management in support of events for clients
  • register exhibit/sponsor staff members
  • ensure project delivery within the department and across teams

WHO WILL YOU WORK WITH?

You will report directly to the Director of Conference Services, and work collaboratively with other team and staff members. You will also be responsible for direct supervision of 1-3 classified temps, with collaborative/oversight of 3 professional staff and 5-10 student staff.

DESIRED ATTRIBUTES

Ideal candidates will meet our minimum requirements, posesses the professional competencies and have a few of our preferred qualifications.

Minimum Requirements

  • Bachelor’s Degree or equivalent. (May substitute four years of experience in appropriate tradeshow/events industry position.)
  • Two years of experience in the following areas:
  • Tradeshow industry;
  • Project management;
  • Client representation.
  • One year experience leading and managing a team through a project cycle
  • Experience working in tradeshow sales and/or floor plan management

Professional Competencies

  • Effective communication skills.
  • Experience in team leadership and employee supervision.
  • Ability to lead teams in the management of multiple tasks on varying timelines.
  • Ability to travel 30-45 nights per year to event locations nationally.

Preferred Qualifications

  • Experience leading an events team focused on exhibits sales and tradeshow fulfillment from project inception through onsite deployment.
  • Experience with large-scale tradeshows.
  • Experience managing suppliers, such as General Services Contractors in the tradeshow industry.
  • Demonstrated comfort using database systems and web-based skills.
  • Strong utility of MS Office Suite and Adobe Acrobat.
  • Meetings certification or relevant coursework.

All offers of employment are contingent upon successful completion of a background inquiry.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.

Ability to commute/relocate:

  • Eugene, OR 97401: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

  • Bachelor's (Required)

Experience:

  • events and meetings industry: 2 years (Required)

Work Location: One location




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