Eligibility Representative - Poplar Bluff, MO Job at Poplar Bluff Regional Medical Cntr

Poplar Bluff Regional Medical Cntr Poplar Bluff, MO 63901

Eligibility Representative position involving day, evening, and weekend coverage on a rotating schedule (Tuesday - Saturday 9:00 AM - 5:30 PM and Tuesday - Saturday 8:00 AM - 4:30 PM) for qualified individuals at Poplar Bluff Regional Medical Center in the Eligibility Screening Services Department.

Job duties include:

  • screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance program
  • providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.

ESS is an Equal Opportunity Employer


Minimum qualifications:

  • at least 1 year of healthcare experience
  • proficiency in Microsoft Word and Excel
  • type at least 80 wpm
  • attention to detail
  • ability to multitask
  • meet productivity standards
  • comply with hospital policies
  • have reliable transportation as well as proof of valid license and auto insurance
  • drug test required as well as passing a background check
  • Bilingual in Spanish is preferred

Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.



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