Educational Media Equipment Technician Job at Art Center College of Design

Art Center College of Design Pasadena, CA 91103

ArtCenter College of Design is searching for an experienced Educational Media Equipment Technician to join our team.

The salary range for this position: $20.00 - 22.00 per hour.
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Every position at ArtCenter plays an important part in carrying out the values, goals, strategic vision, and mission of the College. This includes diversity, equity, inclusion, access, belonging and culture.

The Educational Media Equipment Technician is responsible for administrative and technical work involved in the receiving, inspecting and issuing of film, video, photo, lighting and AV equipment, materials and supplies. Work includes circulating Educational Media equipment through WebCheckout, thorough testing of all equipment, cycle counting and inventories, training of less experienced employees and student workers for WebCheckout. This position may be assigned to the South Campus location.

This is a full-time position and with the following schedule: Monday – Friday, 7:30 a.m. – 3:30 p.m. and the occasional Saturday shift.

Essential Functions
Customer Service — 40%

  • Provide excellent customer service to students, faculty and staff
  • Ensure equipment is issued only to those properly authorized
  • Assist patrons on proper use of equipment
  • Regularly read and respond to emails from Manager, staff, and patrons
  • Train new staff and student workers regarding departmental circulation usage and policies
  • Audio Visual and Classroom support as needed
  • Understand all departmental equipment circulation policies, authorizations, and restrictions

Equipment — 40%

  • Ensure all equipment leaving the E.M.E.C. is accounted for within WebCheckout
  • Inspect, test, identify and document issues from all returned equipment including loss or damage
  • Properly restock returned equipment
  • Follow written procedures of induction of new equipment into the database
  • Participate in cycle counts
  • Minor troubleshooting and repairs
  • Classroom equipment delivery and pickup
  • Occasional driving, deliveries, and pick-up using ACCD vehicles

Non-Essential Duties — 20%

  • Maintain a clean and orderly workspace
  • Identify and recommend potential improvements to workflow and operations
  • Ensure the daily checklist is completed including, but not limited to:
  • Reviewing scheduled classroom equipment deliveries/pickup
  • Reviewing equipment late list
  • Delegate student workers’ duties

Physical Demands and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full-time position and with the following schedule: Monday-Friday 7:30 a.m.-3:30 p.m. and the occasional Saturday shift. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings.

Environment: Work is performed primarily in a standard office/shop setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in an office, shop and college campus setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal, hooking up cables and other normal office and media work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Required Qualifications:

  • 1–3 years’ experience in a film/photo production equipment rental environment
  • Knowledge of inventory control and familiarity with film, video, photography, lighting and AV equipment
  • Ability to quickly grasp computer-based circulation system utilizing barcodes and scanners
  • Effective interpersonal communication skills necessary for customer service, technical support and vendor contact
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
  • Ability to apply appropriate judgment when reviewing student late fines and holds
  • Ability to multitask, prioritize, and complete assigned tasks on time
  • Ability to handle a variety of complex problems and devise solutions
  • Basic computer skills (Microsoft Word, Excel, Teams, Zoom, Mac OS X & Windows)
  • In depth knowledge and experience of all media equipment is necessary
  • Working knowledge of, but not limited to, the following professional production equipment:
  • Camera Systems: Sony, Panasonic, Black Magic, Canon EOS DSLR, Nikon, 35mm still cameras, medium and large format film cameras, Bolex 16mm, Super 8mm.
  • Audio Equipment: Recorders, Microphones, Cables, Adaptors, and Accessories
  • Grip equipment: lighting control, power distribution
  • Lighting equipment: Incandescent, fluorescent, strobe, and LED lights in various sizes and power levels
  • Audio Visual: Computers, Media Players, Microphones, Loudspeakers, Data/Video Projectors, Computer/Video Monitors, various cables and adaptors
  • Proof of covid-19 vaccination and booster
  • Valid California driver license, and proof of insurance required as technicians are scheduled to deliver/pick-up equipment to/from repair vendors

Preferred Qualifications

  • College degree preferred
  • Working knowledge of WebCheckout
  • Prior customer service experience
  • Certified Technology Specialist (CTS) certification

*
Diversity Statement*
ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.
Equal Opportunity Employer
ArtCenter is committed to a policy of equal employment opportunity and does not discriminate against its employees or applicants on the basis of race, color, religious creed, sex, ancestry, national origin, citizenship, age, physical or mental disability, medical condition (including HIV and AIDS), genetic characteristic or information, pregnancy, marital status, military or veteran status, sexual orientation, gender, gender identity, transgender identity, gender expression, protective hairstyles, or any other characteristic protected by applicable state or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including without limitation, recruitment, hiring, upgrading, training, promotion, compensation, benefits, leave of absence, transfer, discipline, layoff, recall and termination. This commitment applies to all persons involved in the operations of ArtCenter and prohibits unlawful discrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.
Land Acknowledgment:
ArtCenter College of Design occupies the region of the ancestral and traditional land of the Hahamog'na Tongva people, the stewards of the San Gabriel Valley area around present-day Pasadena.
ArtCenter Employees have a Mandatory Duty to Report
All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.
Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.
Vaccination Requirement
ArtCenter is committed to providing a safe and healthy work environment for all members of our community. Guided by the latest information from the CDC, the California Department of Public Health and the Pasadena Public Health Department, all staff, students and faculty must provide proof of vaccination. Annual vaccines and/or booster vaccines will be required based on CDC or FDA guidance. Those who cannot get vaccinated for medical or religious reasons will need to provide appropriate documentation. ArtCenter will then engage in an interactive process, on an individual basis, to determine if there is a reasonable accommodation that can be provided. Our complete policy can be found here.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour




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