To direct all activities required to achieve district goals, including sales and profit objectives, client service, human capital investment and retention, payroll and operating expenses, loss prevention, and merchandise presentation.

Primary Responsibilities/Accountabilities
Develops Store Managers and/or Area Managers to accomplish district’s objectives through recruitment, selection, coaching, investment, career -pathing, retention and motivation.

Maintains a union-free environment.

Ensures attainment of sales, payroll, operating expenses and inventory shortage goals for district

Meets or exceeds company client service objectives with emphasis on store

Ensures that merchandise is maintained to company standard, with emphasis on allocation, presentation, restocking and recovery

Acts as the liaison between stores and home office

Helps set priorities and direction for district

Understands the ANN INC. culture, and ensures compliance with all ANN INC. Values & Behaviors, and store operational standards

Additional responsibilities, tasks or projects as assigned by Regional Vice President, Director of Stores or Home Office

People Management
Ensures ANN INC. client service standards are learned and role modeled

Adheres to Human Resources standards by following the general practices outlined, minimizing exceptions and remaining objective

Recruits, selects, hires and develops diverse management level talent for district

Fills open jobs with qualified candidates within 30 days and maintains talent pool

Assesses, develops, educates and mentors store management in all areas of responsibility, ensuring that feedback, coaching and investment are regularly provided

Provides learning to management teams to maximize store and associate performance; shares knowledge, information and experience

Provides timely feedback to associates, rewarding and recognizing desired behaviors

Holds associates accountable for achievement of financial results and statistical standards

Manages conflict and coaches associates to move them forward by applying ANN INC.’s recommended processes, standards and guidelines

Makes timely, ethical, and logical decisions after complete discovery and analysis; balances business priorities with the "Caring about People" value

Assesses associates and store teams consistently; evaluates stores’ atmosphere and communicates associate performance and deliverables

Empowers and involves associates in decision-making processes while providing guidance

Capitalizes on individual's strengths and talents to optimize team performance

Is receptive to feedback and fosters dialogue around solutions, realistically appraising self on strengths and weaknesses; owns mistakes and is aware of limitations

Fosters team commitment through support, building relationships, and recognizing individual contributions; fosters cross-divisional and cross-functional relationships

Leads by taking calculated risks and managing through change and adversity

Revenue Generation
Shares vision and plans execution of district’s business strategy in alignment with Home Office initiatives

Is responsible for setting and attaining district sales and expense management goals

Is responsible for district’s staffing matrix and payroll compliance

Drives quantifiable performances (LY, Plan, UPT, DPT, conversion rates, payroll matrix, inventory shortage, operational assessments, credit cards)

Educates store management teams on forecasting and analysis of business trends and inventory opportunities

Analyzes business reports consistently and develops strategies to maximize performance

Store Operations
Prioritizes work flow through successful daily, weekly, monthly, quarterly, seasonal, and annual planning and helps manage taskloads

Protects district's assets and ensures compliance with Loss Prevention practices

Is responsible for maintenance of the physical appearance and cleanliness of stores in district

Conducts store walk-throughs with management teams, communicating

successes/opportunities in key store areas

Ensures compliance with all practices and procedures outlined in reference manuals

Communicates importance of safety and health concerns, and ensures safe working environment

Adheres to deadlines; conducts pilots and provides pertinent feedback for implementation

Recommends ideas to improve standards and processes

Uses appropriate communication vehicles to respond to and initiate requests (voicemail, email, direct conversations or conference calls)

Product Management
Ensures execution of all pricing strategies to achieve gross margin goals

Partners with Store Planning to manage stores’ inventories

Ensures all stores in district are merchandised according to visual guidelines; understands and holds associates accountable to the standards outlined in the Visual Merchandising Guide and Store Set documents

Ensures timely planning and execution of Store Set

Educates store management teams on assessing visual directives and substituting product as needed; coaches teams to drive sales opportunities through adjustments to product placement

Communicates observations and opportunities regarding quality control issues

Brand Management
Ensures that all Store Managers can clearly articulate the company's brand positioning, including the unique differences of all expressions of the ANN INC. organization

Educates store management on marketing initiatives, product placement, lifestyle concepts and product knowledge

Embodies company culture in all interactions with internal and external clients

Role models ANN INC. Values & Behaviors, while holding associates responsible for their actions

Operates with highest levels of personal integrity and business confidentiality

Asks probing questions and helps management develops actions plans

Represents the brand and holds store management accountable to the standard

#LI-LL1


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