Dispatcher Job at DCOMM, INC
DCOMM is looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities:
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Monitor routes all day and keep in contact with the Technicians
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Send hourly report to management
- Upload cable track at the end of the business day
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (Cable Track)
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Pay: Weekly
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location
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