When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon is working to further advance our customer centricity, collaboration, and innovation to drive positive change.

We are building an organization that is going to drive value creation for Verizon by accelerating efficiencies, expand our network superiority and grow our customer base. The Verizon Global Services organization centralizes key functions that unlock our ability to enhance and strategically delivery services for all our business groups and centers of excellence. It’s bringing a holistic approach to Verizon’s partner ecosystem to ensure seamless and efficient business processes.

The Strategy and Transformation team holds a key role in defining Verizon Global Services strategy, enabling cross-functional transformation and service delivery, while supporting the V Team’s ability to adapt. We are focused on seamless end-to-end customer and employee experiences. We challenge ourselves to solve top-of mind strategic questions, collaborating with leadership and experts across the organization. We are responsible for challenging the status quo, looking beyond the horizon, and making the future real.

Want to have meaningful impact? This is where it happens!

In this role, you will …

• Design the future operating model for Verizon Global Services
• Lead concept, scope definition, and execution of strategic and operational business transformation initiatives aimed at increasing revenue, reducing expenses, enhancing business efficiency and improving customer experience
• Lead a high performing team and enhance their personal effectiveness & ability to make a positive impact
• Leverage critical thinking & sharp problem-solving skills (e.g., data-backed analysis, data science tools, valuation methods, hypothesis-driven approach, research & strategy frameworks) to support the design & execution of new solutions
• Serve as an effective change agent utilizing stakeholder analysis and change management techniques
• Create detailed financial models to support overall strategic planning, investment requests, and impact assessment
• Understand business challenges and develop and prioritize solutions to make significant impacts to process, experience and cost savings
• Craft and deliver actionable recommendations to senior leadership through data-driven analysis and visualization for executive decision making
• Be a liaison between business units on projects that have a multi-organization or business unit scope.
• Collaborate with data scientists to build analytics solutions focused on embedding AI/ML into critical business decisions and processes to elevate value-creation and customer experience
• Support others by providing real-time coaching on business transformation and process improvement methodologies and tools
• Structure and lead proof-of-concept and/or pilot engagements with technology and business partners
• Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement

What we’re looking for...

You are outcomes-driven, smart, hard-working, and have exceptional leadership ability. You thrive on new challenges, and are excited by the leading new strategic initiatives. You can be creative and visionary, but are able to roll up your sleeves to structure a project plan, develop a financial model, or craft a presentation. You are comfortable leading and following. You are confident enough to voice well-informed, dissenting opinions, yet always treat others and their views with respect.

You’ll need to have …

• Bachelor’s degree
• Nine or more years of relevant work experience

Even better if you have …

• MBA or advanced degree in Economics, Data Science, Computer Science or Engineering
• Two or more years of strategy experience with a top-tier management consulting firm
• Experience in a leadership role responsible for the design, development, and implementation of a strategic plan for an organization, company or business unit
• Proven ability to manage complex programs and drive cross-functional teams to meet business objectives and influence co-workers while fostering strong working relationships
• Broad financial acumen including knowledge of valuation methodologies and ability to develop financial models
• Analytical and creative problem-solving skills in combination with experience in SQL, scripting/statistical programming languages (Python, R, etc.) and visualization software tools
• Understanding of advanced statistical methods, machine learning principles and cloud architecture
• Intellectual curiosity and passion for technology-backed, transformative industries
• Ability to thrive in a dynamic environment, meet deadlines, and simultaneously work on multiple projects
• Comfortable working across all levels of an organization, leveraging organizational, interpersonal, presentation, and time-management skills
• Ability to translate complex ideas and express them in concise, simple to understand ways
• Experience handling confidential information appropriately

Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives,we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a New York work location, the compensation range for this position is between $190,000 and $354,000 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.