Position Title: Director of Provider Services

Department: Physician Clinics

Supervisor Title: VP of Provider Services

SUMMARY

While upholding the Star Valley Health mission, vision and values this key position is responsible to manage and supervise the administrative and operational activities and projects of our physician clinics. Responsibilities include but are not limited to the planning and coordinating the operations of the clinics. Supervising the medical and clinical staff, billing and collecting procedures, monitoring delivery of patient services, planning for space allocation, acting as liaison with patients, businesses, staff and physicians. This position is at will.

JOB DUTIES

• Monitor delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load, billing/collection procedures, and government regulations and policies
• Review internal policies and procedures and update as needed
• Strategically maneuver the clinic services to meet the community needs while maintaining financial viability
• Maintains medical records administration and ensuring that all state and federal regulations governing the release of information is followed
• Knowledge of CPT / ICD 10 coding procedures and be familiar with Medicaid, Medicare, and commercial insurance billing procedures
• Participate in ongoing quality assurance review activities
• Maintain all medical protocols and provide for updates, as necessary
• Complete various special projects, which may require reviewing and analyzing information, identifying problems, recommending solutions and writing reports
• Function as the clinic liaison between external customers; patients, businesses, hospitals and community, as well as internal customers, Administration, Medical Staff, and Clinical Support Staff
• Arrange for routine medication inventories and equipment servicing
• Manage space planning, renovation, and all allocation
• Other duties as assigned

REQUIREMENTS

Abilities & Skills:

• Professional oral and written communication
• Strong multi-tasking skills with the ease of changing directions upon request and need
• Problem solve to identify and resolve problems in a timely manner and gather and analyze information skillfully
• Promote a cooperative and congenial work environment
• Knowledge of computer technology, including word processing, spreadsheets, and business correspondence
• Coordinate Physician, Medical Assistant, and support staff schedules to meet patient needs
• Maintain skills through provided training as well as self study
• Aptitude to proceed on own initiative using independent judgment and discretion
• Serve as liaison between Administration, Medical Director and other Clinical Staff
• Promotes a safety-conscious work force and maintains good housekeeping practices
• Comply with HIPAA and other federal, state and local regulations as well as maintain the highest degree of confidentiality in client and staff matters
• Excellent organization and prioritization aptitude
• Constant sitting, walking, pushing, bending, and reaching with periodical standing throughout the work day

Experience & Education:

• Develop, implement and maintain systems/procedures to ensure compliance with all state and federal guidelines
• Advance relationships with the Medical Center and ancillary departments to ensure a cohesive working relationship to meet patient needs
• Bachelor’s degree in Health Care Administration, Business Administration or Health related field
• Four years of job related experience, including one year of supervisory experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Cardiology
• Labor & Delivery
• Ob/Gyn
• Physical & Rehabilitation Medicine
• Primary Care
• Surgery
• Trauma Medicine
• Wound Care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Afton, WY 83110: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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