Director of People & Culture Job at King Jesus International Ministry
Job Overview:The People & Culture Manager is responsible for the operation and cultivating of the ministry’s volunteer community through creative initiatives, volunteer related activities and experiences that establishes the culture that fits King Jesus Ministry’s vision. They are also responsible for the building of the hospitality ministry wide, the continual recruitment & retention of volunteers for KJM.
Essential Duties and Responsibilities
Professional Qualifications
Education and/or Experience Requirements
Spiritual Qualifications
Essential Duties and Responsibilities
- Manage all volunteers and work alongside ministry leaders that oversee all volunteers in all campuses.
- Establish and maintain a welcome and guest relations space for attendees.
- Establish and maintain a hospitality team for the welcome center.
- Implement and manage new volunteer orientations and continual culture training throughout the year.
- Create and annually revise volunteer resources and manuals.
- Build hospitality in the Ministry by training and growing a reliable team.
- Manage annual budget
- Orientate and train leaders and users on the volunteer system.
- Work with security and legal to ensure compliance for all service and ministry areas.
- Collaborate with Human Resources and Administration to connect employee culture to volunteers.
- Support administration in culture experience and ensure standardized KJM wide.
- Create Standard Operational Procedures (SOP) for organization engagement
- Meet and mitigate any conflict or problems a volunteer and/or leader(s) may have.
- Actively aid in development of guest experience and engagement.
- Implement and review statistical data of surveys, and execute strategic actions to resolve weak spots.
- Represent any and all ministries/areas that aren’t led by an employed leader.
- Manage the volunteers lounge on a weekly basis.
- Responsible for the management of department budget, resources and volunteer software.
- Communicate and collaborate cross-departmentally as well as with other divisions.
- Prepare the department calendar and the schedule of the operational calendar.
- Establish duplicatable and scalable systems that promote communication and collaboration.
- Aid in preparation for volunteer work through the production of documents, handouts, reports, meals, reminders, and any literature for operations of the department.
- Prioritize all forms of communication to the volunteer community from our organization.
- Creates documents, systems, structures, and processes to simplify and streamline current operations.
- Support in events
- Other duties may be assigned
Professional Qualifications
- Accountability
- Self Starter
- Great attitude/ people person
- Excellent management skills
- Exceptional writing, editing, and proofreading skills
- Excellent time management skills
- Ability to structure and organize multiple engagements simultaneously
- Ability to serve and lead with high levels of humility, openness, and transparency
- Ability to maintain high levels of confidentiality
- Excellent communication and public speaking skills
- Excellent attention to detail and problem-solving skills
- Basic knowledge of videography, photography, graphic design, social media, music production, and worship
Education and/or Experience Requirements
- 4 Year College Degree Graduate
- 2 - 4 years of administrative and management experience
- 2 - 4 years of hospitality experience
Spiritual Qualifications
- Uncompromised commitment to KJM’s vision, values, core beliefs and statement of faith.
- Agree to be an active participant in King Jesus International Ministry.
- Be a born-again Christian who conducts affairs in accordance with the Bible and maintains a lifestyle consistent with the Scriptures.
- Understand that in this role, they are a critical part of KJM’s mission to bring the supernatural power of God to this generation, and that part of their responsibilities as a church employee includes being considered a spiritual leader in the church.
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