Director of Operations - New England Region Job at Merck Sharp & Dohme

Merck Sharp & Dohme Boston, MA

Job Description

Our Sourcing team partner with the business to ensure efficient acquisition of goods and services that enables the commercialization of our medicines, vaccines and Animal Health products. We collaborate internationally and are grouped into center-led categories and regional operating teams.

Position Description:
The New England Facility Operation provides service delivery and solutions, serving our Company's strategic research and discovery facilities by managing the execution and delivery of key maintenance functions, utility assurance and facility management; by identifying and executing efficient and effective solutions which meet the requirements of the Company.

Reports to AVP GWES Corporate and Technical Operations

Managerial responsibilities for Facilities Management Operations Staff and Third-Party Service providers; including Associate Director, Specialists, Administrative, and oversight of service partner relationship.

Basic Function:
The Director of the New England Region (Massachusetts and Canada) is a key role within the Global Workplace and Enterprise Services, working within the regional North America Facilities Research Team and Global Workplace and Enterprise Services (GWES) Center of Excellence (COE’s) to ensure reliable utility, services and facilities for our clients to improve our Company’s competitive advantage and deliver strategic initiatives.

Major Responsibilities:
Manage current facilities, laboratory, and office, of varied space located in the New England region providing sufficient work facilities with reliable utility supply and services while maintaining an expense budget that captures, personnel, utility, tax, maintenance, service, and depreciation costs.

Manage Capital expenses as allocated to region through GWES budget. Serve as Capital Project Team Lead for relevant projects within the region.

Manage outsourced service providers under Governance/Partner management platforms to deliver services at specified service levels under specified budgets/savings targets. Service providers include soft services (Mail, Dining, Grounds, Cleaning, Landscaping, Security), hard services (Repair and Maintenance, Waste Management, Project Engineering) and utility services (Electric, Steam).

Develop and maintain a site/regional master-plan and execute site infrastructure, sustainable facility, and utility improvement projects to proactively address current limitations and potential failures to maximize space usage, reliability, and uptime.

Partner with GWES colleagues to implement the Company Standards & Workplace Strategies in new and existing facilities. Partner with IT, HR, EHS, and other divisions & functions (as appropriate) to develop workplace strategies that retain and engage talent.

Ensure compliance (Safety, Health, Environmental, GxP (as applicable), DOT, HR, etc) for all applicable company protocols, practices, procedures, and regulatory requirements. Ensure that all site related decisions and documents appropriately protect Company interests.

As a manager in GWES you will support the development of people as a core responsibility to build the best team for the execution of the organization’s goals.

Collaborating and building relationships with professionals in our Company and Partner organizations and site operations.

Developing and Maintaining core documents such as internal Practices, Procedures, Guides and Standards.

Develop objectives, metrics, and best practices that deliver favorable performance

Ensure all training and certification requirements are met.

Position Qualifications:
Education Minimum Requirement:
Bachelor’s degree in science, engineering, or a related field

Required Experience and Skills:
A minimum of 5 years of Maintenance/Engineering/Facilities experience

An understanding of maintenance processes, systems, and compliance

Exhibit sound leadership qualities amongst competing priorities and agendas while leading, developing, and motivating a cross functional team of internal employees and external service providers.

Successfully navigate challenges and influence across the enterprise.

Exhibit through daily activities and interactions our Company's leadership behaviors:
  • Focus on Customers and Patients
  • Make Rapid, Disciplined Decisions
  • Act with Courage and Candor
  • Build Talent
  • Demonstrate Ethics and Integrity
  • Drive Results
  • Foster Collaboration
Preferred Experience and Skills:
BS or higher Engineering or applicable science

Core Maintenance Function

Project Management

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

GWES

Residents of Colorado

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees

Current Contingent Workers

US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Specified

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Requisition ID: R236464


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