Director of Human Resources Job at AllianceOne Inc.
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
(may perform other duties as requested not specifically addressed in this document)
- Responsible for the hiring, performance management, professional development and overall management of the domestic HR team.
- Reviews and makes recommendations to Management for improvement of AllianceOne policies, procedures, and practices regarding human resource matters.
- Maintains knowledge of industry trends and employment legislation and insures compliance.
- Responsible for compliance with Federal and State legislation pertaining to all labor matters.
- Provides education and communication regarding changes in organization human resource policies and procedures and insures proper compliance.
- Participates in the development of the department budget and monitor spending against the departmental budget
- Coordinates the performance appraisal process throughout domestic sites.
- Assists site management in the annual review, preparation and administration of incentive compensation programs.
- Coordinates and/or conducts exit interviews to gather information surrounding attrition.
- Consults with legal counsel as appropriate, and/or as directed by the VP of HR on human resource matters.
- Partners with Operational and Department managers to assist them in carrying out their responsibilities.
- Assures the effective use of human resources systems in order to meets human resource information needs.
- Oversees administration of Corporate Social Responsibility programs.
Education and specific Training
Minimum: Bachelor’s Degree
Desired: Master’s degree or coursework in Human Resources
Work experience
10+ years HR experience, with experience in all HR disciplines.
5+ years of leadership experience.
Special Certifications
PHR, SPHR a plus
Technical Skills
- Microsoft Office Suite Products
- Workday experience preferred
- Internet
Soft and specific skills
- Ability to read, analyse, and interpret human resource information, financial reports, and legal documents
- Ability to effectively communicate and present information to all levels of employees as well as clients and other public groups
- Self-motivated
- Excellent facilitation skills
- Conflict management skills
- Results and deadline oriented
- Interpersonal/human relation skills
- Problem solving skills
- Ability to effectively lead a team
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at
recruiting@allianceoneinc.com
.
Questions?
- Please review our privacy notice available at the following
www.allianceoneinc.com/careers
- For additional information on AllianceOne visit our website at
www.allianceoneinc.com
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