WE ARE:

The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts and adventures. We provide our guests with exceptional service and the most memorable experiences.

YOU ARE:

Obsessed with providing exceptional service, have strong management skills, a keen eye for detail and can build strong cross functional professional relationships.

WE OFFER:

A competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, company provided training and certifications, tuition reimbursement and much more!

A DAY IN THE LIFE:

Reporting to the Director of Rooms, the Director of Front Office is responsible for the daily operation of the front desk and guest services team. Directly supervises the front office managers, all front office and guest services team members and ensures proper completion of all front office and guest services duties. Responsible for planning, directing, and coordinating front office and guest services activities to ensure exceptional guest service is achieved. This position is responsible for accurate reporting to finance. Maximizes room revenue and occupancy by reviewing status daily. Ensuring the execution of VIP guests. Further, this position is responsible for coordination of hotel operations with the Front Office Managers, Executive Housekeeper, and the Director of Engineering. Exercises independent judgment and initiative while carrying out overall responsibilities.

SALARY: 80K-90K PLUS 25% BONUS POTENTIAL

Requirements

• 3 years managing a team
• Must have experience working with the Union
• High degree of emotional intelligence
• Enthusiastic, highly motivated and guest driven
• Excellent interpersonal and communication experience, both verbal & written
• Flexible and able to work various shifts, ability to work in high pressure situations
• Mentor

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Seattle, WA 98121: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 3 years (Required)

Work Location: One location

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