As a Director of Marketing, you are responsible for charting the course to success in assisting the company with hitting its goals. Directors will set the quality standard for all client interactions with a focus on increasing retention, driving revenue, client experience, and overall client satisfaction.

A few of the most important tenets of your role will include relying on metrics in almost everything you do, being an effective and authentic champion of team successes, and amplifying the amazing achievements of the team.

Responsibilities:

• Responsible for maintaining acceptable retention levels within your team
• Responsible for constantly evaluating client retention and creating action plans to solve identified issues
• Serve as a secondary point of contact and escalation point to all clients within your triangle teams
• Evaluate marketing processes as well as develop and train on new products and processes
• Manage the following: Client salvages/Bad Zone; pipeline management (regular meetings on the pipeline, changes to the pipeline, efficient/inefficient); tag-teaming sales pitches; and escalating client issues

Qualifications:

• 7+ years experience in Digital Marketing
• Leadership experience required
• Franchise experience preferred
• Must have strong critical thinking, data analysis, and business consulting skills
• Experience with performance management, coaching, delegation, results management, training, etc.

Our Benefits:

• We invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep them and their families healthy and happy today and tomorrow.
• Comprehensive benefits plan, including medical, dental, and vision, covered up to 100%
• Discretionary Paid Time Off, giving you the flexibility to rest, relax and recharge away from work
• Regular manager check-ins to drive performance and career growth through Lattice
• Monthly company all-hands meetings

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

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Job Type: Full-time

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